Hello dear Prestashop community!
I've had a problem for quite some time now! Some of my users - and as far as I can trace it's only been the Mac and iPad users - are having a very specific problem.
When they add this item to the basket:
http://crossfitteren.dk/traeningsudstyr/77-let-sjippetov-20.html
in black, it clears all previously added items. I only know for SURE it happens with this one, but it could easily happen with other products.
A lot of costumers have written about this, but I'm just wondering how many are having the issue - probably way more and therefore costing me a lot of conversion.
Do you have any ideas on how to fix this? I don't know if it's a cookies thing or the way the cart is programmed.
Ask any question you like if you need more information.
Best regards,
Haris.