sinkorswim

Don't bother. I cut my losses, changed to OpenCart and never looked back. VAT works properly, when I changed, it had more plugins and was a better written product in every way.

yep, I'm now all sorted. OpenCart does this as per the vat rules & reg's. It displays both inc & ex vat pricing. It looks like it will produce legally compliant invoices as well and overall seems to be a bit more european centric than PrestaShop. I think Opencart overall has a more consistent interface - all the bits you need are all in the same place, that sort of thing etc. Early days still - I've currently only got the base load done but very happy and intend to buy the OC version of the theme I wanted. Bit of a pain that I need to repurchase the themes / modules that I bought for PrestaShop, but that is a small cost compared to the cost of setting up and getting it wrong.

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I also have the same issue (as will everyone selling to the 700 million who live in the EU). As they say, lifes only certainties are death and taxes; sadly, one simply can't decide not to pay tax Fixing presstashop is probably a long way off - so as an interim, please can we have a splash label on the site to say all prices inc vat at xyz% to inform customers. The basket should always quote the ex-vat price and then always add the appropriate % VAT to the ex-tax price at checkout. With a B2B shop, shopper gets to choose which style of pricing they'd like to see. This is how all mid tier shopping cart software works in the UK - eg www.toolstation.com The correct logic for prestaShop to use (and it doesn't) would be to display either inc VAT or ex VAT pricing depending on the selection made in prestashop, and then apply tax (always apply tax) at the checkout. The final price should not change according to option "to display" or to "not display" taxes because VAT is always payable always. technically, VAT is still charged on exports as well, just its at 0%. In prestashop, (if tax was correctly coded) this could occur via tax zones. At present if the shop quotes an ex-tax price the final price is also tax free. This is wrong. The use of the ex-Tax option will always produce the wrong price in the EU because as already said, tax always has to be charged. A business buyer still has to pay VAT, they just claim it back from the taxman. The exception to the rule is sales between eec countries for businesses (not retail), when vat is charged at 0%, but it must still be itemised on the invoice as a 0% item.- there are prestashop modues that do this. Bellini13's point about what rate to charge is valid - how is Prestashop supposed to know where a customer is until after they signup. There is no foolproof approach here, so either the inc-VAT option isn't available until someone signs up, or a notice advising that a default tax rate of xyz% (probably the rate of same-country shoppers) is applied to annonymous shoppers. By using the correct logic of applying VAT to the basket means that there is an oportunity to amend the price during the checkout process as soon as a "country of residence" is provided.

My website is business to business for european customers. This issue applies to all such web sites. The convention is to always display ex-vat pricing and then apply the tax as an extra line item at the checkout. I can not achive this and it seems to be a commonly raised question. When the VAT tax is enabled, prices are shown inc VAT, and at the checkout the VAT inc prices are listed and a summary line also (correctly) displays the correct amount of VAT being charged and already included in the prices, so, I belive my shop is correctly configured. The problem is that my prices all look 20% higher because they include 20% tax, but nowhere on the page does it say this. A visitor will assume that tax is yet to be added and a site visitor will be comparing my pricing to another store that is displaying ex-vat pricing. Other systems (not prestashop) even go as far as to provide the customer with radio buttons to dispay either "vat inc" or "vat ex" pricing. This is making my prices so high customers will not start the purchasing process. Since business customers can reclaim the VAT it is never included in a commercial buyers budget etc as all business always expect to be quoted an ex-vat price, knowing that vat will be added later. Any advice on how to set this up or any modules available to fix this ? Once I have this working I'll need to look at the intra-eu tax calculation / vat number capture module, but I need to fix VAT to display ex-vat pricing first.

VAT doesn't seem to work properly in prestashop. However, if your selling retail you may be OK. You go to the Localisation / taxrules menu. Click edit and it seems like you can apply a tax rule to a specific country. It looks as if you are selling business to business - there are modules around that capture a vat number when exporting to another eu country - the sale is 0% vat as long as the buyer is themselves vat registered.