Updated March 27th.
Following measures taken by European governments handling the COVID-19 epidemic and depending on your local situation, ecommerce can be faced with unusual if not complex situations.
In a time where closed physical stores open a window for online retail, shipping and delivery matters are still complex and limited in some cases. Many customers and merchants are having difficulties finding clear answers to their questions.
PrestaShop has been working for years with many of the main shipping companies: it makes us an ideal messenger to keep you updated on the service status for each one of them.
Please take into account that most drop-off points are not available if they are tied to physical stores.
As the leading ecommerce platform in Europe and Latin America, we would like to express our support to the entire ecommerce community in this context of crisis.