COVID-19: shipping and delivery situation dashboard

Updated March 27th.

Following measures taken by European governments handling the COVID-19 epidemic and depending on your local situation, ecommerce can be faced with unusual if not complex situations.

In a time where closed physical stores open a window for online retail, shipping and delivery matters are still complex and limited in some cases. Many customers and merchants are having difficulties finding clear answers to their questions.

PrestaShop has been working for years with many of the main shipping companies: it makes us an ideal messenger to keep you updated on the service status for each one of them.

INTERNATIONAL

• TNT / Fedex: reduced service 

• DHL: service guaranteed 

• UPS: service guaranteed 

• Cubyn: service guaranteed

• Geodis: reduced service

• Spring / GDS: service guaranteed

Please take into account that most drop-off points are not available if they are tied to physical stores.

FRANCE

• Mondial Relay: interrupted service

• Dpd: reduced service

• Chronopost: service guaranteed

• Colissimo  / La Poste: service guaranteed

• GLS France: service guaranteed

• Relais Colis: interrupted service

SPAIN

• Correos: interrupted service

• Seur: service guaranteed

• MRW: reduced service

ITALY

• GLS: reduced service

• BRT:reduced service

• Nexive: reduced service

• Poste Italiane: reduced service

As the leading ecommerce platform in Europe and Latin America, we would like to express our support to the entire ecommerce community in this context of crisis.