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ShaoDow

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    ShaoDow
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    ShaoDow

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  1. I've had a sudden and unexpected error with my store at http://www.DiYGang.co.uk I'm hoping somebody can help me. When going through the checkout procedure the store will request an address from the customer. Even after entering the address it'll say that "An error occurred whilst updating your address" In the back office area when I click on the address section under customers I get this message "Bad SQL query Table 'shaodow_presta.ps_address' doesn't exist" I'm really not sure what to do or how to fix this. Could somebody lend a hand please?
  2. Hi all. I'm almost finished building my new merchandise store for my music. It's currently based at http://www.ShaoDowMusic.com/prestashop/ I want to move it to http://www.DiYGang.co.uk (with no /prestashop at the end) but have no clue how to do it. Both domains are on the same server. The DiYGang.co.uk has a redirect currently on it so it leads to ShaoDowMusic.com/shop I tried removing that yesterday but nothing happened so I reinstated it. I'm going to remove it again after I post this as I was informed that the change takes a while to happen. So my plan was to install prestashop under the DiY Gang domain using Filezilla but it seems it's already installed there and if I type in DiYGang.co.uk/prestashop it redirects to my current set up. So it seems that the migration isn't going to be as difficult as I thought. I just have no clue how to do it. Yesterday I tried changing the URL set up in the preferences section and almost broke my site. Could somebody please give me some help in making this happen. Step by step would be preferable. I'm a rapper not a web designer! I'm surprised I got this far to be honest.
  3. This is what I was toying with. I'm still tweaking it. I'm not so bothered about having a warehouse as it doesn't seem to show on the Front end of the system and as long as it fixes the problem of offering all my merchandise with free shipping I'm fine with it. I think I may have fixed the current problem I'm having difficulty with. It seems you have to turn off advanced stock management for your products. Again, I have no idea how or why this works, but it does. If anyone has any more reliable solutions though I'd love to hear them.
  4. I had the same problem, my solution was to add the shipping details to a warehouse and then add the warehouse to the relevant products as well as the choice of shipping on the individual products.
  5. Hi all, I hope this finds you well. I'm a musician, I've been working on my merchandise site for the best part of a week. I'm finally getting close to the end and have run into an annoying hurdle. Initially when I selected a product and did a test run through the checkout it would offer me free shipping with excitement. This was the complete opposite to the shipping rules that I'd painstakingly set up. Making sure that the price parameters were all in the correct order. Luckily I've manage to fix this by now adding a warehouse in. Don't know why it worked, it just did. Trouble is now I have a new problem. I'll explain it best I can. A wristband on my site is £3 with postage of £1.50. When I select this all is well. A T Shirt on my site is £18 with postage of £3.50. When I select this there's no problem. If I try to buy both of them together the site insists on charging me £5 despite the fact that I know that I set the £3.50 shipping cost to operate within the £14 - £29 price bracket. If I try to add two t shirts or two wristbands for instance there's no trouble but separate products attempt to charge separate shipping fees and then add it together at the end. I've tried too many things to name so I'd really appreciate someone with some experience giving me a hand before I smash my laptop and go to live on an island without technology. My site is currently at http://www.ShaoDowMusic.com/prestashop It is version 1.6 and I'm attempting to use the basic Prestashop shipping module. Thank you kindly ShaoDow
  6. Anyone else have any suggestions or able to help with the shipping issue?
  7. Yeah all of that has been set to 0, I've pretty much zeroed most things that I'm not using. Both sites are hosted by the same company so should be under the same control panel. I'd like to do it so that it displays as www.DiYGang.co.uk through and you don't see the prestashop url at all. Is that possible?
  8. Thanks for your quick response, yeah my carrier is set according to price and I made sure to set additional shipping fees on everything to zero and still no luck. If I can get this sorted soon I'll definitely be looking to move the site this evening so your help would be appreciated. What's the best way to discuss it with you?
  9. Hi all, I hope this finds you well. I'm a musician, I've been working on my merchandise site for the best part of a week. I'm finally getting close to the end and have run into an annoying hurdle. Initially when I selected a product and did a test run through the checkout it would offer me free shipping with excitement. This was the complete opposite to the shipping rules that I'd painstakingly set up. Making sure that the price parameters were all in the correct order. Luckily I've manage to fix this by now adding a warehouse in. Don't know why it worked, it just did. Trouble is now I have a new problem. I'll explain it best I can. A wristband on my site is £3 with postage of £1.50. When I select this all is well. A T Shirt on my site is £18 with postage of £3.50. When I select this there's no problem. If I try to buy both of them together the site insists on charging me £5 despite the fact that I know that I set the £3.50 shipping cost to operate within the £14 - £29 price bracket. If I try to add two t shirts or two wristbands for instance there's no trouble but separate products attempt to charge separate shipping fees and then add it together at the end. I've tried too many things to name so I'd really appreciate someone with some experience giving me a hand before I smash my laptop and go to live on an island without technology. My site is currently at http://www.ShaoDowMusic.com/prestashop I plan to move it to http://www.DiYGang.co.uk I have no idea how to do this either but one brain melting problem at a time eh? Thank you kindly ShaoDow
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