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hypa

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    Greg
  • Last Name
    Barclay

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  1. personally I followed the reminder warning that came up whenever i logged into my PS Cloud back office admin pages once every day or two - then went for the option 'Self-hosting'. It then generates two files as above (i think safer to use the 2 ones generated instead of your own cloud based DB backup as could be different). Hopefully the backup migration option should also be here: https://www.prestash...ud/en/my-stores or right now if you are logged in click on your username in top right then click on 'My Store' and should be some options. Request the option you want/. If you are migrating to self host then the backups should be available pretty quickly. then follow the instructions in the doc pdf above
  2. i am not an expert so not sure if the following will help, but here are some tips i found useful: you may be able to do this htaccess trick via SQL editing software eg. 'phpmyadmin' phpMyAdmin > Your PS Database > ps_configuration >PS_REWRITING_SETTINGS, value: 0 Value 0 means that Friendly URL are disabled (Value 1 enabled) Disable then enable and save a couple of times maybe 2) With regards to redirecting in browser - Maybe try to Clear the cache In Firefox Options > Advanced > Network Tab > Cached Web Content > 'Clear Now' 3) Other place to check redirection is your DNS settings in your registrar ie. make sure your domain name is pointing to your new PS installation (DNS changes eg. Nameservers, @ etc. can take while to update on servers) etc. 4) another tip try loading webpage in different browser
  3. Not sure which migration option you chose. personally I followed the reminder warning that comes up in the BO, then went for the option 'Self-hosting' option here: https://www.prestashop.com/cloud/en/my-stores (can't see the options now so not sure what it was called but i didn't go with another host so i requested a backup to do myself). After i clicked request backup i thought it could take days but was suprised when it was ready after a couple of hours when logged back in. which was quite stressful to do the migration before new orders / customers registered... i've just logged back in to see if my backup is still available and it says "Your backup has expired." and there is a button to request a new one. clicked on that and it says: "Your backup request has been sent." Not sure about keeping your URL - probably different options depending on how / where you got your domain name from - maybe best to check with PS. However if you purchased the domain somewhere else then it is yours until it expires (configure it at the registrar website where you bought it - to either transfer to another host where you want to host the store or buy a hosting plan there - but maybe shop around). I would guess any xxxxx.pswebshop.com URL would be finished after 1st Feb but not sure so best to check/ ps. a few minutes after requesting a new backup (literraly 3-4 mins while typing this post) my new backup is ready! Good job must be automatic script or something pps. it says re. domain name: If you bought your domain name with PrestaShop, make a request to transfer your domain name by clicking HERE. Link goes to support tickets: https://www.prestashop.com/cloud/en/module/awesomehosting/support?init=ask so best ask them
  4. the .doc wouldn't upload, so here is a PDF version the files they provide are needed once the fresh install has been completed (release numbers must match) PS_Cloud_Migration_Doc.pdf
  5. Thanks fortunately pretty much done now... I e-mailed the prestashop e-mail address given where the backup files were made available and they e-mailed me a word doc migration guide mostly in English.... Unfortunately i only received the guide after i spent 3 hours working it all out myself but pretty much got there in the end.... here is excerpt from intro of the guide basically you have to do a fresh PS install with same version as your PS Cloud store then upload the backup files supplied via FTP (or quicker via filemanager in cPanel for instance) and import the SQL into your DB. you also have two edit the 'store URL in 2-3' places in the DB (via phpmyadmin for instance) as well as reset the .htaccess (by turning 'URL Friendly URLS' off then on again - can be in phpmyadmin again) that's pretty much it... unfortunately the last couple of steps took me a while to work out.... also another tip is to clear your CACHE in Firefox if the FO is still redirecting to your old domain... most the instructions are clearly set out in the word document from PS...(can't attach as says too big to upload) i just wonder why they didnt give the guide as a separate download along with the www files and SQL files....
  6. Is there a guide to migrate the PS Cloud to self hosted server? So far i have the two zips from the PS migration service 1) www.tgz (files) and 2) database.sql.gz (database) Thanks
  7. every few times i login to PS cloud back office there is a warning message to migrate - either 'remind me later' or continue to migration options. As time running out i went for migration today. Also when i log in here: https://www.prestashop.com/cloud/en/my-stores i get this message: if you chose the easy migration option it gives zips 1) www backup files 2) database files see other posts or email prestashop for guide on how to migrate using the two zip files
  8. Can anyone officially confirm this please? as have not heard any news since the announcement nearly 3 weeks ago Also is there any news or updates regarding the migration options? Will i be able to transfer - Themes, Orders, Produts, Modules etc. easily to self hosted PS site? Will we get assistance / tools / full FTP / MySQL access to enable the migration? Not much time left between now (the busy Xmas season ) and Feb 2017 and I would like to know more about the migration process and options if possible please? Thank you
  9. About 20 mins ago this has come up: "Link to database cannot be established: SQLSTATE[HY000] [2003] Can't connect to MySQL server on 'sql1.prestashopfr1.ha.ovh.net' (4)" Please advise, Thank you
  10. great thanks, i have PS Cloud installation and found the xml file to edit in the Cloud FTP > /modules/paypal > logos.xml line 25 (GB logo) Fixed now - thanks to this thread! Thank you
  11. Thanks Gando for the update, i am using prestashop cloud and unfortunately still can't get it to work after waiting a couple of hours https://xxxxxxxxxx.pswebshop.com/modules/paypal/paypal_login/paypal_login_token.php?authentication
  12. also looking for being able to (bulk) edit and display a production time / handling time / fulfillment latency / leadtime to ship option but can't seem to find this as an option in the product inventory catalogue? i would have liked to seen this as a standard feature (it's similar to but not the same as back order date). i'm wondering if having various carriers with different speed grades and choosing which carrier option can be used for which product could be a possible temporary work around? although i don't think this option displays the leadtime to ship / production time anywhere on the product listing page / or during most of the checkout process so it's not ideal
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