dcdlaser

I resolved the problem on my website too per the php_flag line change in the .htaccess file in my /public_html/upload/.htaccess directory. Since there are many .htaccess files on the system, I included the path here for anybody's future reference. Here is a copy of my .htaccess file prior to my change: <IfModule mime.c> RemoveHandler .php .phtml .php3 .php4 .php5 RemoveType .php .phtml .php3 .php4 .php5 </IfModule> php_flag engine off Here is a copy afterward (php_flag line commented out): <IfModule mime.c> RemoveHandler .php .phtml .php3 .php4 .php5 RemoveType .php .phtml .php3 .php4 .php5 </IfModule> # php_flag engine off Thank you all for your help. I am sure there are several users out there that may not be as technically savvy as some so that is why I wanted to include the path to which .htaccess file was modified. I know my server has something like 25 instances of .htaccess files. I hope this may possibly help someone else down the road. Thanks again, Mike

Hello, I am having the same problem. Has anybody figured out a solution to this problem yet? When clicking on the attachment link from a customer service request sent by a customer, I too get the 500 Internal Server Error problem. Thanks, Mike