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SriramKP

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    India
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    Freelancer

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  1. I kept active/installed filter for modules. But there is no use. Its not only problem for navigating through modules, more problem is coming when the user navigates through the product categories. Its clearly showing that, it is querying more than 3,20,00,000 rows for Just 4000 products. This must be wrong sign... Its not problem with hosting. Iam using Amazon cloud services. If I put my old database the performance is good. I really stuck up and I am not really sure what is the right way to go forward. It will be great if some one can suggest the way I need to go forward for resolution.
  2. After enabling the profiling, we are surprised the with sql query issue. The queries are really taking longer time for getting the data. we have uploaded less than 5,000 products. we generally upload the product sheet when there is price change or stock update. For more details please find the attached screenshots. The below query is taking 82 seconds and it is showing that the rows executed is 31433232. SELECT SQL_NO_CACHE p.*, product_shop.*, product_shop.id_category_default, pl.*, MAX(image_shop.`id_image`) id_image, il.legend, m.name manufacturer_name, MAX(product_attribute_shop.id_product_attribute) id_product_attribute, DATEDIFF(product_shop.`date_add`, DATE_SUB(NOW(), INTERVAL 70 DAY)) > 0 AS new, stock.out_of_stock, IFNULL(stock.quantity, 0) as quantity FROM `eh_category_product` cp LEFT JOIN eh_category c ON (c.id_category = cp.id_category) LEFT JOIN `eh_product` p ON p.`id_product` = cp.`id_product` INNER JOIN eh_product_shop product_shop ON (product_shop.id_product = p.id_product AND product_shop.id_shop = 1) LEFT JOIN `eh_product_attribute` pa ON (p.`id_product` = pa.`id_product`) LEFT JOIN eh_product_attribute_shop product_attribute_shop ON (product_attribute_shop.id_product_attribute = pa.id_product_attribute AND product_attribute_shop.id_shop = 1 AND product_attribute_shop.`default_on` = 1) LEFT JOIN eh_stock_available stock ON (stock.id_product = p.id_product AND stock.id_product_attribute = IFNULL(`product_attribute_shop`.id_product_attribute, 0) AND stock.id_shop = 1 AND stock.id_shop_group = 0 ) LEFT JOIN eh_product_lang pl ON (pl.id_product = p.id_product AND pl.id_shop = 1 AND pl.id_lang = 1) LEFT JOIN `eh_image` i ON (i.`id_product` = p.`id_product`) LEFT JOIN eh_image_shop image_shop ON (image_shop.id_image = i.id_image AND image_shop.id_shop = 1 AND image_shop.cover=1) LEFT JOIN `eh_image_lang` il ON (image_shop.`id_image` = il.`id_image` AND il.`id_lang` = 1) LEFT JOIN eh_manufacturer m ON (m.id_manufacturer = p.id_manufacturer) WHERE product_shop.`active` = 1 AND product_shop.`visibility` IN ("both", "catalog") AND c.nleft >= 3 AND c.nright <= 78 AND c.active = 1 AND p.id_product IN 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GROUP BY product_shop.id_product ORDER BY cp.position desc LIMIT 0,24 The below query is taking 82 seconds and it is showing that the rows executed is 3,21,76,797. We are really not sure why these many records are created. SELECT SQL_NO_CACHE SQL_CALC_FOUND_ROWS a.`id_product`,b.name as name,`reference`,a.price as price,sa.active as active , shop.name as shopname, a.id_shop_default, MAX(image_shop.id_image) id_image, cl.name `name_category`, sa.`price`, 0 AS price_final, a.`is_virtual`, pd.`nb_downloadable`, sav.`quantity` as sav_quantity, sa.`active`, IF(sav.`quantity`<=0, 1, 0) badge_danger FROM `eh_product` a LEFT JOIN `eh_product_lang` b ON (b.`id_product` = a.`id_product` AND b.`id_lang` = 1 AND b.`id_shop` = 1) LEFT JOIN `eh_image` i ON (i.`id_product` = a.`id_product`) LEFT JOIN `eh_stock_available` sav ON (sav.`id_product` = a.`id_product` AND sav.`id_product_attribute` = 0 AND sav.id_shop = 1 AND sav.id_shop_group = 0 ) JOIN `eh_product_shop` sa ON (a.`id_product` = sa.`id_product` AND sa.id_shop = a.id_shop_default) LEFT JOIN `eh_category_lang` cl ON (sa.`id_category_default` = cl.`id_category` AND b.`id_lang` = cl.`id_lang` AND cl.id_shop = a.id_shop_default) LEFT JOIN `eh_shop` shop ON (shop.id_shop = a.id_shop_default) LEFT JOIN `eh_image_shop` image_shop ON (image_shop.`id_image` = i.`id_image` AND image_shop.`cover` = 1 AND image_shop.id_shop = a.id_shop_default) LEFT JOIN `eh_product_download` pd ON (pd.`id_product` = a.`id_product`) WHERE 1 GROUP BY sa.id_product ORDER BY a.`id_product` ASC LIMIT 0,50
  3. When I click Modules in Admin Panel Back Office, it is taking arround 2mins to view the modules page. I want to know how to find where is the problem. I have seen the below link for performance issue, but even after emptying the guest table it is taking same time(2mins). https://www.prestashop.com/forums/topic/266421-500000-rows-on-ps-guest-sounds-too-big/ Kindly suggest to find the root cause of the problem.
  4. One thing is you should copy all your files to var/WWW/html and not var/WWW/html/ht. And its quite simple if you upload ur application using elastic beanstalk. But you should make sure, it will unzip all your prestashop folders to var/WWW/html.
  5. Please check file/folder permissions. The permissions should be granted to webapp:webapp all the folders and files in the location /var/app/current/.
  6. Thanks a lot OllyL. It helped us a lot. I really appreciate sharing of your great finding. I very big thanks to you. Keep it up.
  7. Hi Doekia, Thanks a lot for your suggestions. We already added .htaccess file to protect the backoffice directory with an apache authentication. Do we need to take any other precautions? Do we have any tools for analysing the files for backdoors? Could you please let me know how to Inspect employees profiles. Best Regards,
  8. Hi, My Prestashop site got hacked. We have deployed our online store on amazon web services(free account). Iam not able to upload the images and every time when I try to upload the products new EC2 instance is getting created. Previously I was not able upload the products with images, now every time when I upload new EC2 instance is getting created. I guess the hack could be from semalt. We identified the semalt link (semalt.semalt.com) from Back Office -> Stats -> Visitors origin and we used our website url in semalt website. I guess they might have identified my Admin URL from my client machine and accessed the admin folder arround 80 times and hacked. Kindly help me in following the precautions and securing my prestashop site. Best Regards,
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