Everytime a costumer places an order, I get the confirmation, but without the order details as the products ref and quantities.
On BackOffice, the same, only the customer details, the total amount and taxes, but no products discrimination... how am I supposed to know what to deliver?
On customer side, the same, after they send the order, their historic will also not show the product details (reference, quantity, and so on)
Need urgent help, my store is helpless and a shame, customers buy but I cant supply, don't know what to.
Thanks for any suggestion.
My Prestashop version 1.6.1.5