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DisasterFaster

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    Raytown, MO. USA
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    Web development agency

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  1. I am looking for suggestions on a PrestaShop issue. If a user creates a cart and cashes out everything works perfect. If a user creates a cart and does not cash out and then returns weeks or months later to cash out we get an email notification from PayPal that the transaction occurred but Presta Shop does not show the transaction? There is no invoice, no notification and basically no record of the purchase at all. Has anybody ran into this issue and if so any advice on how to best implement a fix? Thanks in advance for any help you can lend!
  2. Thank you for the help! I turned off CCC for JS and the slider began working however the images were missing and I had a question mark there. I went to the homeslider module folder and changed the name of the directory from "img" to "images" and now the homeslider works just fine. Thanks a bunch!
  3. I am trying to update to 1.6 and am not doing the update on the production site but setup a test site. There are many issues so I will be doing some posts looking for suggestions. 1. The first issue is that the image slider is stacking all of the images vertically one on top of the other for some reason. Does anybody know the cause of this? You can see what I describe at: http://impactwebdesigns.net/ 2. Second is in the left hand sidebar the categories are not collapsed and are expanded only? 3. In the featured products module the items are stacked vertically and do not align 4 each side by side as before? Any suggestions would be greatly appreciated. I hope to get everything fixed on this test site so that I can then go and do the upgrade for the live site. Thanks! P.S. When I did the upgrade I chose to not update the theme due to theme customizations.
  4. Hello, everyone. I just attempted a PrestaShop upgrade from 1.5.6.2 to 1.6.0. It was a huge disaster and I had to restore the database and all files back. On that note I may be accepting bids to have the upgrade done professionally. The upgrade problems are due to a modified default them and other modified files and modules. We had a purchase transaction which failed and the error just said that a phone number was required and yet the phone number was submitted? The Authorize.net module is version 1.4.12 and could be upgraded to 1.5.1. My question is like this... Was this transaction phone number error caused because the authorize.net module needs to be updated? And past that, can I update the Authorize.net module to version 1.5.1 if I do not update the prestashop and leave prestashop at version 1.5.6.2?
  5. Yes thank you so much I made that change in Admin and now the mobile cart issue is fixed. I am so happy to get help on this thanks a lot! I do have another situation now. The mobile cart says free shipping and the mobile cart is not showing the UPS shipping price that is shown on the full site? Is this a setting or something more complex? I am using the UPS module for the full size site to calculate the shipping price.
  6. I am glad to hear that comment sir. I have posted 3 times here for help now and never once got any help so I think I am just having a run of bad luck lol. I have email alerts on this post so I will have my eyes and ears open for any support responses.
  7. Nick several of us have this problem but cannot get any help at all. I have asked for help here now several times and have never gotten a response yet. I never knew any open source to not have community support until now so it seems really weird to me. Maybe you will have better luck than myself and others getting help on this problem? I sure hope so as open source with no community support is a type of thing I never would understand I suppose.
  8. Hello everyone I need a bit of advice if possible. My cart is working fine on the full site but does not work on the mobile site. At the mobile site if you add an item to the cart it does not go into the cart. If you then click on the cart the cart page does not load. I am getting this error when I click the cart icon in the mobile site: "Uncaught Reference Error: countries is not defined" Not sure what is causing this error as my address is filled out properly for my account. My country is enabled to purchase and of course everything works fine on the full site? I tracked down this piece of code that is where I am hanging up with the mobile cart: function updateState(suffix) { $('select#id_state'+(suffix !== undefined ? '_'+suffix : '')+' option:not(:first-child)').remove(); var states = countries[$('select#id_country'+(suffix !== undefined ? '_'+suffix : '')).val()]; Does anyone have any suggestions why the mobile cart would hang up and throw this error while the full site works okay? If it helps you to take a look you can find the site at probty.com Any help would be greatly appreciated on this one I am out of guesses and have tried everything I can think of.
  9. Okay cool let me know when it is up and going. I want to see if you are getting the same error as me which is: Uncaught ReferenceError: google is not defined and error gives link to this cache file:
  10. Hello eric can you please share your link to the location I want to go and see if your error is the same as mine. I have poured through everything I can think of on this problem and have not found a solution as of yet.
  11. My shopping cart is working on the full site and the payment gateway and https is all okay. The problem is when we open the site with a mobile device the mobile site version loads and works but the shopping cart does not work and there is no way to purchase items. In the mobile version we can click the add to cart button but the cart does not show the item. If we click the shopping cart the cart page does not load and there is no option to pay for the item. Is there a setting or something that needs to be set? If it helps the site is at: probty Dot Com
  12. When I first installed the store locater block the google map displayed okay but it showed florida. Then I updated the store contact and added the longitude and latitude. Then the map showed the store and all of the features worked. I then went to bed. The next morning I went to my customers office and when we tried to test the store locater the map would not display and the features do not work? The error says google is undefined? Uncaught ReferenceError: google is not defined and error gives link to this cache file: https://probty.com/themes/default/cache/957cad238b2803f5653c9ea066b5d774.js Not sure how I broke this any suggestions would be appreciated very much. The only thing I can think of that I did was activate the google analytics.... You can see it at https://probty.com/en/stores Thank you
  13. Hello everyone. I started developing a prestashop and after about 1 week of working on it installed an SSL certificate. At that time in the Admin I set the shop to SSL. My problem is I am getting some errors that some items are not as SSL and most of these are images. The following images are giving errors: The Logo (Fixed now with code change in Link.php ) The slider images The blockstore images The block reinsurance images What is the easiest way to correct this? Thanks in advance for any help you can give. NEW UPDATE: I found this https://github.com/PrestaShop/PrestaShop/commit/640100f10f789129dc50a0d68e3e82cedf85aad3 and changed the code in Link.php and the SSL error is gone for the logo at the top of the page. The SSL errors still occur for the images in the Slider, Blockstore and Reinsurnace. At least 1 error is fixed not only 19 more to go NEW NEW UPDATE everything is fixed You can close this as solved
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