shodnett

I have just installed the ebay module - but am having the same problem - new ebay purchases are not coming through to the orders page of admin. Any clues please?

Just moved to Prestashop, and found this thread - these bugs are still here 5 years later. I have been posting wanting help with changing invoice totals when partial refunds and etc are made - seems like it has been in issue since forever, and remains one now too. Vouchers are only any good if the customer is going to come back to buy again, but not if they don't - and legally we have to give them money back if they want it, not a voucher ... Really regretting switching to Prestashop as it is these small details that make it unusable. (Another one is coping with partial shipping)

I am using PS1541,and am new to it, and finding that it is missing oh so many features ... so getting very frustrated ... Today's challenge is: Customer sends an item back, all RMA process sorted and etc, and we then issue a refund. They need their money back, not a voucher or credit slip. BUT - there is no way that I can see to alter the invoice total, whatever I do, it resolutely stays the same. Pay enough tax, VAT etc etc without having to pay for items that have gone out and been returned - so need to find a method of making the invoice total adjust for returns. PLEASE - is there anybody who can sort this, and I can't be alone in needing this (or is there just some function that I have not yet found : ) All help and suggestions very gratefully received please - and then we can move on to the next challenge!

I too am using PS1541,and am new to it, and finding that it is missing oh so many features ... Customer sends an item back, all RMA process sorted and etc, and we then issue a refund. They need their money back, not a voucher or credit slip. BUT - there is no way that I can see to alter the invoice total, whatever I do, it resolutely stays the same. Pay enough tax, VAT etc etc without having to pay for items that have gone out and been returned - so need to find a method of making the invoice total adjust for returns. PLEASE - is there anybody who can sort this, and I can't be alone in needing this (or is there just some function that I have not yet found : )