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emoes

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  1. Hello All, I have a short update. I changed the status from Shipped to Delivered and again the extra payment is add to the order. I will remove it manually from the table "Order_Payment" Also when i Change older, orders from status, it will add a payment. So I can replicate the error. Who can help me out please. Kind Regards, Alex
  2. "In the attachment the screenshots" Double payment, How to remove.pdf When payment via Ideal (Mollie Pay Add-on) is done, I see two payment lines (Ideal is done via MolliePay) The first one (€ 39.90) is the right one. I think this extra line is created during status change. I also saw this in another order. In MYSQL I Removed the entry and the gone. When I Change the status to Shipped, the payment is back again. The problem is, that I’m also seeing this lines on the invoice. Please help me out. Maybe this is there a relation with the other topic I have. https://www.prestashop.com/forums/topic/495168-property-order-payment-is-empty/
  3. Please, lease, please help. Anyone who can help me out with this problem. I already switched of the Mollie module but the problem is still there. I can not switch status (any status) manually if a customer pays via a bank-wire to the status payed (without having this error) When customer pays via iDeal then status can be switched. It looks like the status changes does not update the type of payment is used. Thank you. Alex
  4. Hello All, Prestashop 1.6.1.2 - Template: UHU Soluta - Payment module: Mollie Payment 1.2.3 I'm receiving a error in the back-end when changing a order status (via the web back-end) manually form lets say "waiting for payment" to Payment excepted. I looked around on this forum and found some topics regarding translation of the PayPal modul, but i'm not using this module. Also I found a topic saying that I need to update order.php (in override/classes) and AdminTranslationsController.php (in controllers\admin) but both are up to date with the suggested overrides. I Think the issue (but not sure) was started when i add the Mollie IDeal payment module (all translations are there for the Dutch language, but I'm not sure about this) When I look in the database I see the order is there, but has no "Payment" and no "Module" (but that looks OO, because the order status is not yet changed. Maybe the Giftcard "is marked/cheked and has status "Null" but that does'n like to be the problem if you ask me. I Also have the option to use eMagicOne Prestashop storemanager. Her I CAN update the status of an order. (after a page refresh this is also showing in the web backend) The logfiles on the server are not showing errors during the reproduction of this error. The exact error I receive is: [PrestaShopException]Property Order->payment is empty at line 909 in file classes/ObjectModel.php 904. }905. 906. $message = $this->validateField($field, $this->$field);907. if ($message !== true) {908. if ($die) {909. throw new PrestaShopException($message);910. }911. return $error_return ? $message : false;912. }913. }914. ObjectModelCore->validateFields - [line 246 - classes/ObjectModel.php]241. * @return array All object fields242. * @throws PrestaShopException243. */244. public function getFields()245. {246. $this->validateFields();247. $fields = $this->formatFields(self::FORMAT_COMMON);248. 249. // For retro compatibility250. if (Shop::isTableAssociated($this->def['table'])) {251. $fields = array_merge($fields, $this->getFieldsShop()); ObjectModelCore->getFields - [line 304 - classes/order/Order.php]299. {300. if (!$this->id_lang) {301. $this->id_lang = Configuration::get('PS_LANG_DEFAULT', null, null, $this->id_shop);302. }303. 304. return parent::getFields();305. }306. 307. public function add($autodate = true, $null_values = true)308. {309. if (parent::add($autodate, $null_values)) { OrderCore->getFields - [line 652 - classes/ObjectModel.php]647. 648. if (Shop::checkIdShopDefault($this->def['table']) && !$this->id_shop_default) {649. $this->id_shop_default = (in_array(Configuration::get('PS_SHOP_DEFAULT'), $id_shop_list) == true) ? Configuration::get('PS_SHOP_DEFAULT') : min($id_shop_list);650. }651. // Database update652. if (!$result = Db::getInstance()->update($this->def['table'], $this->getFields(), '`'.pSQL($this->def['primary']).'` = '.(int)$this->id, 0, $null_values)) {653. return false;654. }655. 656. // Database insertion for multishop fields related to the object657. if (Shop::isTableAssociated($this->def['table'])) { ObjectModelCore->update - [line 306 - classes/order/OrderHistory.php]301. }302. 303. // the order is valid if and only if the invoice is available and the order is not cancelled304. $order->current_state = $this->id_order_state;305. $order->valid = $new_os->logable;306. $order->update();307. 308. if ($new_os->invoice && !$order->invoice_number) {309. $order->setInvoice($use_existing_payment);310. } elseif ($new_os->delivery && !$order->delivery_number) {311. $order->setDeliverySlip(); OrderHistoryCore->changeIdOrderState - [line 99 - override/controllers/admin/AdminOrdersController.php] - [3 Arguments]94. $history->id_order = $order->id;95. $history->id_employee = (int)$this->context->employee->id;96. $use_existings_payment = false;97. if (!$order->hasInvoice())98. $use_existings_payment = true;99. $history->changeIdOrderState((int)$order_state->id, $order, $use_existings_payment);100. $carrier = new Carrier($order->id_carrier, $order->id_lang);101. $templateVars = array();102. if ($history->id_order_state == Configuration::get('PS_OS_SHIPPING') && $order->shipping_number)103. $templateVars = array('{followup}' => str_replace('@', $order->shipping_number, $carrier->url));104. if ($history->addWithemail(true, $templateVars)) AdminOrdersController->postProcess - [line 178 - classes/controller/Controller.php]173. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className))) {174. $this->setMedia();175. }176. 177. // postProcess handles ajaxProcess178. $this->postProcess();179. 180. if (!empty($this->redirect_after)) {181. $this->redirect();182. }183. ControllerCore->run - [line 367 - classes/Dispatcher.php]362. if (isset($params_hook_action_dispatcher)) {363. Hook::exec('actionDispatcher', $params_hook_action_dispatcher);364. }365. 366. // Running controller367. $controller->run();368. } catch (PrestaShopException $e) {369. $e->displayMessage();370. }371. }372. DispatcherCore->dispatch - [line 58 - admin7968/index.php]53. if (!isset($_REQUEST['controller']) && isset($_REQUEST['tab'])) {54. $_REQUEST['controller'] = strtolower($_REQUEST['tab']);55. }56. 57. // Prepare and trigger admin dispatcher58. Dispatcher::getInstance()->dispatch();
  5. Hello I'm facing the same issue. I saw on another forum that this could have something to do with the meta.php (found in: /httpdocs/classes/meta.php) The original line has blank spaces (by the DOTS):Line 63 - 65 if (!$override_files = Tools::scandir(_PS_CORE_DIR_.DIRECTORY_SEPARATOR . 'override' . DIRECTORY_SEPARATOR . 'controllers' . DIRECTORY_SEPARATOR . 'front' . DIRECTORY_SEPARATOR, 'php', '', true)) { die(Tools::displayError('Cannot scan "override" directory')); } The advice was (same as you can see in the lines above 59-61) to revove the SPACES: if (!$override_files = Tools::scandir(_PS_CORE_DIR_.DIRECTORY_SEPARATOR . 'override' . DIRECTORY_SEPARATOR . 'controllers' . DIRECTORY_SEPARATOR . 'front' . DIRECTORY_SEPARATOR, 'php', '', true)) { die(Tools::displayError('Cannot scan "override" directory')); } This should end like: if (!$override_files = Tools::scandir(_PS_CORE_DIR_.DIRECTORY_SEPARATOR.'override'.DIRECTORY_SEPARATOR.'controllers'.DIRECTORY_SEPARATOR.'front'.DIRECTORY_SEPARATOR,'php','',true)) { die(Tools::displayError('Cannot scan "override" directory')); } For me it is not yet solved. (I had also the spaces between the DOTS) The poster was telling it was solved for him and he could update his SEO & URLs again. Please help to sove this issue. Alex
  6. Hello, I look on this forum to find the solution regarding removing the frontpage picture from the "Welcome Text editor" I found a old post (Regarding Prestashop 1.5) that there should be a delete buton, but could not find it. (see screenshot) But I still have a picture on miy font page including the text. Is there a way to remove the picture (using the backend) instead of changing some PHP code? I'm using Prestashop Version: 1.6.1.2
  7. Beste Forum leden, Ik ben benieuwd naar de standaard gedachte achter een verkocht artikel. Op dit moment gebruik ik Prestashop 1.5 icm. Emagic store manager. Als mijn product is uitverkocht (ik verkoop decoratie gebak, dus elk product is uniek) staat deze als verkocht (voorraad 0) in de backend. Ik moet deze nog wel handmatig depubliseren, anders blijft hij zichtbaar, maar onbestelbaar in de frontend. Wat is nu eigelijk de gedacht? Kan je de producten die op 0 staan zonder meer verwijderen of krijgt de klant dan een probleem met zijn order historie? Of kan je artikelen archiveren? Alvast bedankt voor jullie reactie. Alex
  8. Hello, I have a question about combining products. I have 2 different products as an example an IPod (€ 40,-) and a headphone (€ 10,-) I can make the headphone an accesoire of the IPod and Vice versa. Both products can be add to the cart. I would like to know is I can make a discount deal out of this so if you buy both products, the new toatl price will not be € 50,= but lets say € 45,- So a combination based on products and not on color, weight etc. Both products can also be bought separtly (without the discount) and also both have full product desciptions. I thought I can manage it with the combination wizard, but I think i'm thinking in the wrong way. Can you please help me? Kind regards, Alex
  9. Hello, I have a issue with adding product to an order. When a customer creates a order. but contact me to a a extra product something goes wrong with the tax. On the invoice total it looks ok. But in the extra TAX Tab I have (I Use that tab to split out TAX of products and TAX for shipping) I have add some screen shots to make it more clear. (Nu I changed the SQL database to solve it), but that is not the way it should (I think) My version of Prestashop is: 1.5.6.2 Kind regards, Alex
  10. Same here, I add extra shipping cost to 1 product. But it is never calculated when it will be sold. Please help. Alex
  11. Hello all, Please help me out. My first important question is what to do when the last product is sold and not coming back. If the last product is sold, the "order" button is greyed out, so that is OK. My customers cannot order that product again. So that is good. Should I mark the product(s) as not visible, or should I delete the product(s) or is that also the order history form my customers gone? Kind regards, Alex
  12. Hello, My name is Alex and very new with Prestashop. I have already a lot of lessons learned from all you here on the forum. Now our web shop is up and running www.decosweet.nl/shop and would like to know what the normal way of working is (process) in Prestashop. What I have done is the following: Created a CSV file with all the products in it, including the location of the original picture. (temp folder in the root) Then I do an upload and the products are in the webshop including 1 or more images. This all is working. I like working with the CSV file instead of updating product by product. I have some questions regarding this: I leave the original pictures also on the webserver, but can I remove (delete) those from that location once the import is done? What will happen when I do the upload again and the original pictures are gone from the temp location? Sometime I would like to do a “SALE” price (Discount), I change the CSV file again and do the upload but is this the right way of doing that? All out products are unique, so only 1 available. Should I remove (delete) the product when it is solved or has this effect on order history for my customers? Or “is there an archive function? The easiest way for me would be an Export from the products in the same format as the import so I always know for sure the product list is up to date (now I can forget deleting a sold product from the CSV file) So I’m looking to make my process of selling easy as possible. Thanks for your reaction. Alex
  13. Hello Found teh solution. It is simple when you know ere to find it ;-) It is the module " Delivery date" (Leveringsdatum) I deinstalled it and now it is working as i wish. Alex
  14. Hello Alberto Fernández, Thanks for your reply. The module "Estimate Delivery" is not installed. Is is avalable, but not installed. But thaks for your thought. Alex
  15. Hello, I'm trying to use Prestashop and had a lot of help in this forum. But this is something I could not find. This can also has to deo with the fact English is not my native language :-) I'm using version:1.5.6.1 with the default Theme. When I place items in my cart and go to my cart. below i see the possibility to calculate the shipping cost (you can fill in zip code etc.) When I choose the shipping I whant, i can continue to the inoice and shipping address. I can also fill in a remark or a request to the shop. When I continue, agai i can choose the shipping (This is correct because this is step .. Shipping) My question is, how can I remove the first calculation step for shipping? Kind regards, Alex Voermans
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