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stellatmy

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    Malaysia
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  1. When create new product, the thumbnail image could be appeared or showing question mark. Duplicate the same product will cause the same question mark problem. There's no "product_mini" in the drop down list to regenerate thumbnails.
  2. Yes, I've tried it on different browsers, but the image is still the same. I suspect the thumbnail image was not generated..
  3. Hi Napz, I have tried delete and upload, still the same. Rearrange the sequence of image also useless.
  4. You should check with SiteGround as they can assist to check their log to identify the problem. When I faced this problem, their reply is this: On our shared servers we have set the max_execution_time for PHP to 45 seconds. This is a global setting that cannot be changed individually. This is done to ensure that all our customers use a fair share of the server resources and to prevent users from overloading the shared server.
  5. I have tried to regenerate images but some images are still missing with question mark. The image in front office is not affected though. Is there anyone experiencing the same problem? Is there any solution to this?
  6. Hi, I faced this problem before. It's due to Siteground's execution limit since it's shared hosting. You have to ask Siteground on this issue. They will charge an amount to do the installation for you. Alternatively you have to use localhost method to do the installation then upload it to your server.
  7. I am using Prestashop 1.5.4.1. I tried to upgrade to 1.6.0.8 using 1-click on the test.mydomain.com. The process terminated and I contacted my host provider for the error message: [Ajax / Server Error] textStatus: "error" errorThrown:"Internal Server Error" jqXHR: " . Here is his reply: This error is caused by the fact the script executed by your application took too long to execute. On our shared servers we have set the max_execution_time for PHP to 45 seconds. This is a global setting that cannot be changed individually. This is done to ensure that all our customers use a fair share of the server resources and to prevent users from overloading the shared server. It's very frustrating indeed. If that's the case, is that mean I can't use test server? Or I have to sign up a dedicated server as he advised? Or is there any other way I can adopt?
  8. The test.mydomain.com problem is dismssed, it was due to propagation. Took sometime to propagate.
  9. Hi, I followed the steps as stated herein: http://www.prestashop.com/forums/topic/271060-upgrade-tips/. Created test folder with backup files and linked clone database to it. When the subdomain's main page loaded, it looks perfect with the address "test.mydomain.com". But one problem which I need your solution: the categories and product pages are still nesting under the main domain: mydomain.com instead of test.mydomain.com. The CMS pages with test.mydomain.com address displayed 404 error message. I have checked performance > SEO & URL: Shop Domain: test.mydomain.com SSL Domain: test.mydomain.com Base URI: / Another questions I have is that, once all modifications completed and ready to launch, what are the steps to do the integration with the live store without causing downtime? Please enlighten me. Thank you
  10. Thank you Adria for solving this issue. Now I can view the images in the wishlist.
  11. Hi, can the moderator marked this topic as solved? I found the problem lied in 'hooks' location. Thank you.
  12. Hi, I was troubleshooting newsletter and reset the module. When I refreshed my homepage, the newsletter subscription box did not shown on front office. It is shown on the content page underneath the side menu. I already tried to uninstall and delete the whole module. But it is still the same. P.S. I have clear the smarty cache too. I tried to use different theme, but obviously the problem lies inside the Prestashop files not the theme. I'm clueless now. Please help!
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