Hello everyone,
I am a basic user and do not understand PHP, etc., but I hope somebody can help me.
When I log in the Back Office the Dashboard says "New version of PrestaShop is available! : Download 1.5.3 stable !".
I have already installed the "1-click Upgrade" Module.
The pre-Upgrade checklist in "Back Office > Tools > Upgrade" is all green.
At "Start your Upgrade" there is written: "Your current prestashop version 1.4.6.2", "Latest official version for channel minor 1.4.10 stable (1.4.10.0)".
The problem is that the "Version comparison" is not working properly since this message appears: "PrestaShop Original version: Error: Unable to check md5 files"
There is the animation of the clock that just keeps spinning on and on, and he can't find the "differences between versions".
So when I try to click on "Upgrade Prestashop Now!" nothing happens.
I have read in the Users Guide that two sections "Activity Log" and "Rollback" should appear, but they do not appear, so I'm unable to upgrade.
Can you help me resolve this issue?
Can you help me upgrade?
Is there any other way to upgrade?
Looking forward to a reply.
Cheers,
Mirta