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202ecommerce

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202ecommerce last won the day on November 9 2021

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About 202ecommerce

  • Birthday 11/08/2010

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    Paris
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  1. I'm glad I could help you. Please don't hesitate to write us if have any other questions or suggestions. Have a good day! Regards, Daria 202-ecommerce
  2. 202-ecommenrce don't manage Stripe module. Our module offers you payment with Paypal account and your credit card (you can configure these options in back office), as well as Pay Later option.
  3. Hi! My name is Daria, support manager in 202-ecommerce. Your conclusion is absolutely correct You are not the first Paypal module user who wrote us with the same question. To make it clear, the Paypal official module is always up-to-date, safe and secured, free to download and has many features to make the payment process faster and easier. Also, the module doesn't take any additional fees, only helps to make the payment and pass the money from customer to seller in the shortest time possible. If you have any other questions, do not hesitate to write our support team, we'll be glad to navigate you. Regards, Daria 202-ecommerce
  4. Hi! Could you please specify me the steps you did before the error appeared? I may suppose that the city in your Paypal address wasn't specified, which caused this. Regards, Daria 202-ecommenrce
  5. Hi! I see, thank you for information. In this case I invite you to create a support ticket for us, so the developer could check the issue deeper: https://addons.prestashop.com/en/contact-us?id_product=1748 Or if you already have a ticket, please send me its ID, so we can continue there. Regards, Daria - support 202 e-commerce
  6. Hi! I am Daria, technical support manager for PrestaShop module Paypal and I'm glad to help you. Usually, the 403 error in Paypal module indicates that the issue doesn't come from the module but the account itself. It is recommended to contact Paypal team and ask them if your account is restricted or lack specific permissions. Also, please make sure that you connect your business account and not the personal one. Regards, Daria - support 202 e-commerce
  7. Hello, Matej! Our support team have received your ticket with the same request and ha sent you an answer with possible solution to the mentioned issue. I'll double it here as well: https://desk.202-ecommerce.com/portal/en/kb/articles/the-module-shows-php-curl-warning-message Please precise me, if the issue is still present? If so, I invite you to continue in our support ticket. Regards, Daria - 202 ecommerce
  8. Hi! I see that you encounter an issue with Prestashop Checkout module, however I would like to kindly notice that you've written to the topic of Paypal module. These two are not the same, Paypal is supported by 202-ecommerce and PS Checkout being a native module is supported accordingly by PS technical team. Thus, I invite you to write them directly and explain your issue. Regards, Daria - support 202 e-commerce
  9. Hello, I am Daria, technical support manager for PrestaShop module Custom Fields and I'm glad to help you. I invite you to create a support ticket for us via this link, indicating all the details (full PS and module versions, steps to reproduce the behavior, if you use any customized theme or one-page checkout module et.): https://addons.prestashop.com/en/contact-us?id_product=1748 Kindly note, that we provide support for versions of PS starting from 1.6.1.24 and superior. Regards, Daria - support 202 e-commerce
  10. Hello, I am Daria, technical support manager for PrestaShop module Paypal and I'm glad to help you. Our objective is to help the customer to get started with the module and resolve any occurring issues. If the module doesn't work correctly in your PrestaShop, I kindly invite you to create a support ticket and our team will help you right away. https://addons.prestashop.com/en/contact-us?id_product=1748 Regards, Daria - support 202 ecommerce https://desk.202-ecommerce.com/portal/en/
  11. Hello, I am Daria, technical support manager for PrestaShop module Paypal and I'm glad to help you. In your case, we would recommend you to update the Prestashop first. As the version that you use is quite old and may contain security fails within. To update your Prestashop, please contact your developer for help or PS support team, so they can provide you with instructions. Thank you for using PrestaShop Paypal module support. Regards, Daria - support 202 e-commerce
  12. Hi! Thank you for the information. I'll pass it to the developer and invite you to continue in our support ticket.
  13. Hi! My name is Daria, I'm a support manager for PayPal module. Can you please precise me your PS and module versions? Did you do your TLS check in the module? Do you have any other error messages? Thank you in advance for your answer, I'll precise your question to our developer.
  14. Hi, Thanks for your email. In order to benefit from our support, please contact us on Prestashop Addons in the next link here . Thank you for your understanding. Best regards, Support - 202 ecommerce
  15. Hi! I kindly ask you to write to our support agents with your question. They will gladly help you. Please, go to module page on Addons and click on Contact the developer. Regards,
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