Jillz

I'm using presta 1.6.1.4. it's very slow when deleting products. Can someone help me out.

Hello the whole folder helpers was missing! Nobodies knows why, but somehow my ftp and server didn't agree on me loading it or something. Now force fed this folder to the server and it worked. Everything is available again! Thanks for the tip to the right path..... gabdaraBy the way 777 wasn't the answer adding the fact that my host works in windows and ignores CHMOD, for the simple fact that is Linux. They refer me to Cpanel which doesn't offer individual rights changes. Anyway it's solved so. vekia Good idea i tried this, but it didn't work as a whole folder was missing. But i'll remember the option for a next issue!

Hello I have a problem, my back-office (dashboard/administrator) wouldn't show anything but a blank white page. After i switched on debug mode I got the following explanation: Fatal error: Uncaught --> Smarty: Unable to load template file 'helpers/form/form.tpl' <-- thrown in E:\HostingSpaces\User\mywebsite.com\wwwroot\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 129 I've tried to upload newer "fresh" versions of prestashop and to delete the database and bring it back with backups nothing worked. I changed the rights for the whole tools folder, and I have deleted al content of directories /cache/smarty/cache/ except the file index.php and cache/smarty/compile/ also except file index.php. But nothing helped this morning everything was working until I tried to switch the sub-domain to the main domain for updates. I'm currently working with Prestashop version: 1.6.1.4 Strangely enough both of the websites have the front-desk working without any problem. *Obviously i've changed the details in the error message to general info for privacy reasons. Can anyone please help me with this!!!!!!

Hello I have a similar problem, my back-office (dashboard/administrator) wouldn't show anything but a blank white page. After i switched on debug mode I got the following explanation: Fatal error: Uncaught --> Smarty: Unable to load template file 'helpers/form/form.tpl' <-- thrown in E:\HostingSpaces\User\mywebsite.com\wwwroot\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 129 I've tried to upload newer "fresh" versions of prestashop and to delete the database and bring it back with backups nothing worked. I changed the rights for the whole tools folder, and I have deleted al content of directories /cache/smarty/cache/ except the file index.php and cache/smarty/compile/ also except file index.php. But nothing helped this morning everything was working until I tried to switch the sub-domain to the main domain for updates. I'm currently working with Prestashop version: 1.6.1.4 Strangely enough both of the websites have the front-desk working without any problem. *Obviously i've changed the details in the error message to general info for privacy reasons. Can anyone please help me with this!!!!!!

Hello I'm trying to make a so-called feed-url. When I type this in google I get forums about RSS products feeds etc. Maybe that's the same thing I don't know, I just know what the programmer site tells me. It's for a comparison site like kelkoo and such. It says: Enter the location where the feed is placed, eg: www.yourwebshop.com/nameoffeedfile.txt A feed should be available at http location. (https, ftp and sftp are not supported) Filename / location The product feed must be stored in a continuously accessible location (eg www.yourwebshop.com/nameoffeedfile.xml). Once saved, the file name of the product feed may not change after uploading. Now I am confused cause I'm already having a hard time exporting my files (products with prices and pictures) to a csv file on my PC. (there should be a free module in prestashop ) So can anybody tell me how to accomplish this I'm currently using version 15.2.0 going to upgrade soon but first want to get these issues out of the way.

OMG VEKIA I think I figured out the problem and I don't even speak spanish but I deleted a miserable overide from the override classes which was installed automatically by avalaratax which is a problem causer for a long time with lots of people. I will keep you updated.

I found it and have put the error display on, now it shows the following message: Catchable fatal error: Argument 3 passed to TaxCore::getProductTaxRate() must be an instance of Context, boolean given, called in E:\HostingSpaces\l\wwwroot\override\classes\tax\Tax.php on line 28 and defined in E:\HostingSpaces\.nl\wwwroot\classes\tax\Tax.php on line 253

How do I put on error report?

I'm having problems with my orders showing on the backoffice so Now I see people ordering stuff but I have no clue what and how they wish to pay. So I tried to order myself via frontoffice (the shop) and found out that there is a problem with the bankwire choice. I shows a white screen after confirming the sale. with validation in the url. I'm currently using an older version of Prestashop as I am unable to transfer my current shop to the newer versions, I get allot of walls like it doesn't take my backups and I don't know how to take the looks and products with me to the newer version.

I see you solved it but how? Cause we are having the same problems.