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bsdll

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  1. In the backoffice you can set the sort option to product reference. This works but means the "Sort by:" list on the category page starts off blank. If you then pick an option you can not return in to reference order. Is there a way to have reference on the list so that it doesn't start blank and can also be set back to that method? If possible in a way that won't be overridden when doing an upgrade.
  2. I have enabled the faceted search and it appears in the left hand bar. I added a template and added the feature and set the type to checkbox. I have a feature that has about 50 available options, and it lists all 50 of them. If I set the list to a result limit of 5, it just lists the first 5, with no way to expand the list to see the rest. Is there a way to have the list show something like 'see more' and show all the options? Or another module that I need?
  3. Thanks, I was hoping not to have to duplicate the search building code in my third party app, but that might be the way to go.
  4. Is it possible to cause a product to be added to the index from the database level only? I am writing some product information directly into the database from an external source, but that information is not appearing in the search index until I run that process manually. This means after updates I then have to log in to the backoffice and rebuild indexes, but I would rather it was automatic.
  5. I have a client who would like to maintain their users on separate logins, but have a master login that can see all of the combined orders across the accounts. This is different to merging two customers into one, they still need to be separate. For example 'Bob' does his orders and 'Joe' does his orders but 'Fred' the boss wants to see all the orders. Is this possible?
  6. Using the Google Sitemap module from Prestashop on version 1.7.6.3, when I include brands in the list it will put the /brands url but not the individual brand urls. eg abc.com/brands - included abc.com/brand/widgetco - not included Is there a way to make it to do this?
  7. Yep, did that, "contact prestashop" was the reply. I thought they might be able to check and see they got a sale and just send it to me, but they didn't even do that, which was frustrating as well. I have a copy of the withdrawal from my credit card for the sale 3 days ago and it hasn't been reversed.
  8. The module was "Multiple quantity depending on the minimum quantity", and apart from buying it again or an alternative I can't really think of a solution because the job it does is so specific. Thanks for your help though. I'll just have to wait it out, but the client is timing the web site launch with their physical catalogue launch, so it's frustrating. I am thinking I'll just purchase it again, cross my fingers it works, and then do a chargeback on the credit card for the original one, since it wasn't delivered.
  9. Hi, thanks, the only way I can find is using the online form or the online chat. With the online form they reply, asked for the order number and then nothing for 2 days. With the online chat they ask for the order number, look into it, say it's my bank, I prove them wrong, then they say they will refer it to billing and email me, which I never get an email. Is there another way? I actually just want to speak to someone who can solve the problem, not refer it to someone else. I'm in Australia so can't call them.
  10. Hi I purchased a module 4 days ago, but it got stuck at: $85.99 - Payment remotely accepted I have emailed the module author (not their problem), prestashop, and had two online chats and still 4 days later I can't get me module. First they said it was blocked by my bank, which I then pasted the transaction where the money came out. Now it's "we'll pass this on to billing". All these internet companies now that are 'faceless' and no one can actually solve any problems, but they are happy to instantly take the money. Yes, I'm angry. Does anyone have any solutions? It's holding up a client job. Thanks.
  11. I need to rename index.php to store.php so I can install another program and use that program's index.php as the main site. What needs to be changed in prestashop to allow this? I can't install into a subdomain or folder, both need to work from the root.
  12. My products have the brand as part of the title, something like "A&B Microphone" Searching for A&B returns no search results. This was a problem from an old release: https://www.prestashop.com/forums/topic/187769-ampersand-effecting-search-results/ Marked as fixed in 1.4: http://forge.prestashop.com/browse/PSCFI-6661 But still seems to be a problem now. I have changed the minimum characters to 2. I tried blacklisting the & and rebuilding the index but it made no impact. Thanks.
  13. My product code has a title of 17" Spanner On the recently viewed list, when you hover it says: More about 17" Spanner This is the blockviewed.tpl code: <h5> <a class="product-name" href="{$viewedProduct->product_link|escape:'html':'UTF-8'}" title="{l s='More about %s' mod='blockviewed' sprintf=[$viewedProduct->name|escape:'html':'UTF-8']}"> {$viewedProduct->name|truncate:250:'...'|escape:'html':'UTF-8'} </a> </h5> How do I fix it so the title displays correctly? Thanks.
  14. Sometimes I find that there are multiple places in the translations that need to have the text changed. Both in front office for the tempalte and in the modules. I wait for the translations page to load, expand all the groups, then search for the text I am wanting to replace and making sure I get every occurance. I hope this helps.
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