MeowsTheTime

Using Prestashop 1.6.1.0, my Image list has no "_default". Since I had issues with the images after up-grade, I had to go in via ftp and re-name ALL images, for example: 104-home-msekRkziq to 104-home_default. So, do I keep the existing image list or just re-name current list and add the _default?

I have to go in find, and re-name the images when I add a new product. I'm scared to death to touch the "regenerate" button.....I would hate to have to go back and re-do....all that I already had to re-do....ha

I used the bootstrap themes. I upgrade from like 1.4 to 1.6....and had loads of issues with the images. I had to find and re-name every image. It would be nice to upload one and NOT have to rename though. But I guess it's whatever works.

Neoparts, did you ever get this solved? I had changed mine at one time then recently added a new category and it is displaying while hovering. I'm going through my notes and the forums to see if I can find out any more info. Will advise.

When I upgraded to 1.6.1.0....I got all "?"...as my images. I found the pictures labeled as example: 104-home-mseKRKziqp.jpg I had to go in and change the" -mseKRKziqp.jpg" part to " _default.jpg" and the pictures showed up. It was a lot of work. Wasn't sure of another way to do it. If I add a new product, I still have to go in my cPanel, find it and rename. I am doing something wrong but have no clue. Currently changing the name is okay but it's a little (ha) time consuming.

When I upgraded to 1.6.1.0....I got all "?"... I found the pictures labeled as example: 104-home-mseKRKziqp.jpg when I had to go in and change the -mseKRKziqp.jpg part to _default.jpg and I got the pictures back. It was a lot of work. Wasn't sure of another way to do it. Even if I add a new product, I still have to go in my cPanel, find it and rename. I am doing something wrong but have no clue. Opps...I posted in wrong thread. Going to re-post. Pardon me.

I had the same issue with the Favicon not showing up in my shop (backoffice) but did in the front office. I went to the Preferences/Themes - Icons, and right clicked on the incorrect image that displayed, in my case it was "?" and it was showing that it wanted to point to a "jpg" file. I had created my favicons as "ico" files. So I went to my CPanel and copied and renamed the file to the .jpg file extension and it worked for me. Hope this helps.

I had the same problem as kilrathi but not only did I have the "_default.jpg", I also had another image with a weird name like "-mseKRkziqp.jpg". I could be wrong but am thinking it was due to the regenerate thumbnails that I tried a couple of times when I couldn't get the images to work. I ended up going to my cpanel and changing all of my images to have the "_default.jpg" though there are several pics generated in each instance (small, medium, large, etc.). Luckily I only had 500 or less in my store. I'm sure there is a better way but I needed my done and couldn't find anything else on the subject. (I found other solutions that didn't work in my case.) Hope this helps or can point you to a faster "fix".

I am wondering if I just change the name of the original .jpg and add the "_default" in cpanel and then regenerate....if it will do correctly? I'm too afraid to try....

Thanks Rocky for trying. Enjoy your holiday. I was able to fix it...or at least it was the only way that I knew how to fix it. (I live in the South so we "fix" a lot of things down here...lol) Anyway, I'm posting in the hopes it might (or might not) help someone else. I noticed in my Cpanel under the files img/p/1/2/etc.....that my pictures had been named with "mseKRkZiqp" (I guess this happen after a regeneration of thumnbnails? I a not sure) and my page said the picture was pointing to "_default"....so I changed those particular files to the "_default" and so far, all seems to be working. We will see.....

Anyone reading these post, I'm as tired as you of my "belly-aching" about the image files after upgrade, trust me. My store has less than 500 products. Here's what I want to do.... I want to delete all my products and all my images in the p /1/2/3 where it is 123...I get all that. But will that be enough to start over with products from scratch? I tried to create a new product but again, the good ole "?" came up but was thinking it could be that way because all of the uploads that I've attempted to do....Legacy, NO, then Yes, then No, etc....(though it's odd that I rolled back and rolled forward again and the images worked with a few having the "?" then I regenerated thumbnails and it all went to...#%^^ questions marks. I know, I know, it's user error. I promise I have spent countless hours on the forums trying my best. Is there something I need to know first, before I attempt this?

You suggested I regenerate and I did......now all products are "?"....so where to go from here? It doesn't work even if I delete the image and upload a new one. I'm giving up now. No help, no apparent work around. Site is worse now than when I started. Thanks anyway.

Yes I regenerated. Can I not go to the admin/img/p/1-9 folders...deleted and try again....ALSO tmp/ products-mini_500.jpg then there's a product-mini_500_1.jpg...is the second on, the regenerated? Can these be deleted as well and start over on uploading images?

Though I can see them in my back office in the product list with the picture icon to the left....but when you click on the image it's a big, ole "?" now....

Ok, I regenerated...... now all images are "?" How do I make it go back to how it was before .....help....