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digitalcrate

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  1. I'll second this, I have just carried out the mods with Force Compile switched off etc and with a few minor css issues it all works great as you can see here www.replacement-handles.co.uk but the "Sort by" function no longer works??? I would appreciate some thought on how to fix this if possible pleaase
  2. Hi everyone. Just to inform you that Paypal have now accepted (after a week of furious emails containing proof of the issue) that they do have a problem. I would now urge those still effected by this issue to contact Paypal support (this link is very kindly offered earlier on in this post) and inform them of the domain with the issue. Any other information they require you should be able to get from your host easily, ie server ip and so on, as they now tell me they are fixing issues and unblocking incorrectly blocked sites. I hope they manage to deal with other peoples issues a lot quicker than they delay with mine. Thank you everybody for your input, advise and expertise.
  3. That is the question indeed???? The trouble is, I cant even get Paypal to admit that it is there issue I didnt switch host, merely switched the box the site was sat on. Migrated to a new server from the same host, fixed it immediately
  4. Success, but it may not be for everyone.... OK, after a lengthy discussion with my hosts and various tests by myself and great support by them, they too agreed that it is Paypal blocking the server. Paypal STILL deny this and blame the site scripts yadda yadda yadda. Anyways, long story short, migrated site to a new server, which was tested to be communicating with api-3t.paypal.com (thanks symanski) before the switch and hey presto, works like a dream now. Now, I believe any host worth anything should be able to do this for you too, as long as you can supply them with the Paypal server (api-3t.paypal.com) that the site is trying to communicate with then they should do it. Because this is a manual operation, they wont do it unless YOU give them the info. Also, ensure that nothing in the site is referenced to an IP address otherwise it will go a bit wobbly. Hope this helps for some people if not everyone. My hosts have also logged a complaint so surely they will be forced to do something, but I wouldnt bother contacting their "support" team, I think they are contract bound to blame everything but Paypal.
  5. I'm glad you said that, as I had sent a very "nice" response to Paypal after receiving the BS reply But then I second guessed myself and thought I'd get a second opinion Anyway, I am now awaiting a response (if they ever talk to me again) so I will keep you all posted as soon as i know. Oh and you know how i think i got a response from their Tech services? I voiced my unhappiness on Twitter. Something I have never done before, but seems to have struck a nerve somewhere.
  6. Hi, thanks, I thought that was for the Sandbox server but I might be wrong. ANYWAYS, have had a response from Paypal technical ....yes I have...I know, I couldnt believe it either! Basically, this is what they have said to me "Thank you for contacting PayPal Merchant Technical Services. I have visited your website and I can see that your integration is not re-directing customer to PayPal, it is stopping them from submitting payment request to PayPal site. I recommend you to contact your cart provider or your developer. The issue is basically that your integration is not making the redirection from the following URL to the PayPal checkout page. http://www.yourdomain.co.uk/modules/paypal/express_checkout/submit.php " So any feedback on that Prestashoppers
  7. Hey, does anyone know what Paypal host the Paypal module tries to connect to in a live set up, not sandbox. I've searched the code for the module but cant find anything?
  8. Yeah Ive heard some horror stories with one click upgrades to be honest, also just upgrades to v1.5 Always good to take a back up No need to apologise, its great that you get involved in the community, its where a great deal of knowledge is gained I've logged a "complaint" with Paypal so i will see where that leads. If i get any feedback i will let you know.
  9. Yep, nothings changed, same issue, same error. All pointing at Paypal now i think.
  10. Getting the same here, Paypal version 3.2.4 and Prestashop version 1.4.7, compatibility issue maybe? How do we resolve? This is an urgent situation for people as I'm sure you can appreciate. Especially as it affects payment acceptance through one of the worlds biggest portals, via an eCommerce platform....not good really, losing business, losing money
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