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lisajef

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  1. Hi had also emailed godaddy about this issue and received the following reply: Dear Sir/Madam, Thank you for contacting Hosting Support. The issue with Prestashop has been addressed and should be resolved at this time. If you continue to experience delivery or access problems please let us know and we would be happy to assist you further. We appreciate your patience and understanding in this matter. Please let us know if there is anything else we can assist you with.
  2. So is there a way to make prestashop show REAL users, which is what is really of interest and not the robots, bots and other crawlers (not real users)? For exampl, for the same day google analytics gives me 32 sessions, 16 users. and Prestashop gives me 710 visits!!!!!!!!!!!!!! Quite a difference!
  3. ..actually doesn't make any difference what version I'm trying to update to...stops at the same place with the same error.
  4. Hi all, I am trying to use the 1-click upgrade to go from 1.5.6.1 to 1.5.6.2, but get down to: Backup files in progress. 3319 files left Error when trying to add /home/content/83/7897183/html/stats/error_logs to archive stats/error_logs. and then it stops! Any idea how I can fix this and complete the upgrade? Thanks, Lisa
  5. Hi Dh42, I have followed all the instructions in the link above. The only difference was in the step "Go to the config/ directory and open the defines.inc.php". The line to be changed I found in /defines_URI.ink.php and not in the one you mention (I'm using Prestashop 1.5.6) I have now lost my logo and all product images (regenerate thumbnails also gives an error) ..... What have I missed? Thanks
  6. Yes and thank you for replying...I contacted Godaddy and got a back up from the day before!
  7. Good evening, I have had a disaster, after nearly 4 months of work, I finally had my website nearly exactly how I wanted it. Today I upgraded using the 1-click-upgrade (and being stupid forgot to back up first) to the latest 1.5.6.whatever it is. The upgrade failed, so I tried to rollback and that also failed (well froze in the middle) and now I am left with no frontend, back end or anything just an "internal server error". What's by next best move please? Thanks, Lisa p.s. ...and before you give the "you should always back up" answer, I know, but I forgot and now am in the sh** and that answer doesn't help!!
  8. I have the same problem. I have notification from paypal that a payment has been received but no payment info is sent back to Prestashop. The order shows up in the orders tab - as unpaid - but not in stats. No order notification is received. I am using the paypal module that comes with version 1.5 and am updated to 1.5.6.1 In the sources tab of the order page I can see: 2013-12-14 12:58:28 Frompaypal.com To www.mysite.com/es/order?paypal_ec_canceled=1&multi-shipping=&token=........... How can I fix this please - Any ideas?
  9. Same problem here. Shows as full cart but not an order. Does however show up in Orders! Invoices are being generated and no multishop. Dates are correct
  10. ok this is what I get - any pointers on how to fix it? Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/content/83/7897183/html/themes/theme593/password.tpl" on line 52 "<a class="button fr" href="{$link->getPageLink('authentication', true)}" title="[spam-filter]l s='Return to Login'}" rel="nofollow">{l s='Back to Login'}</a>" - Unexpected """, expected one of: "}" , " " , ATTR' in /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error() #1 /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(78, '"') #2 /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal in /home/content/83/7897183/html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667
  11. HI all, I am having a problem with the client recovery link in that it doesn't work! If a client clicks on the "I've Forgotten My Password" link they get a HTTP 500 error: http://www.ifundas.com/gb/password-recovery Any ideas? Thanks in advance!
  12. Ah ok thanks. So how does Prestashop decide what language to send out the emails to the clients in?
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