4eyes

Rats - that sucks, but if the developers don't see it as a priority given all the evidence, I guess there is nothing more we can do. I guess I will have to defect to 'that other cart'

The process they describe is exactly what we did for one of our clients (except we probably got paid a whole lot less) We reduced the pages in the process and kept the shopper informed as to where they were in the process. We also advised them how long the checkout process would take. There was a significant increase in sales conversions. Its not really 'rocket science' - the more obstacles in the way the higher the cart abandonment rate. Right now, I would find it difficult to recommend PS for clients - the lost orders are too high a 'cost' Please guys, give this a priroity - everything else about PS is great.

You lose people everytime you make them view another page of questions - getting them all on one page converts better.

LOL - have you some inside knowledge that is has to be an 'either'/'or' ??? I'd rather have more profit - I am far happier when I am competing against people who can edit their orders easily but convert less well than me Of course, I'd like to be able to edit orders easily too - but I can work around this if need be. IMO, Plug the leak first then start baling out - you can't edit orders you don't get. But you are welcome to your opinion - it simply doesn't affect mine, nor vice versa I suspect. I posted in this thread as support to the other people who had identified this as a priority for them - also to try to help you understand the issue more clearly (as you stated that you could not understand why one would need this). I have seen a shorter checkout improve conversions by 15% on some sites - that is clearly of significance to profitability - extra orders with no extra cost of order acquisition. It seems I have succeeded in one of my aims, but not the other. My company specialises in improving conversion rate - and anyone who is concerned with improving conversion rates will be concerned over this issue - even to the extent that software no longer becomes the tool of choice. Clearly there are those where improving conversion rates is not their top priority - I have no problem with this, in fact I actively encourage it in my competitors

..but this IS needed - it impacts directly on a stores profit. If you shorten the checkout process you make more money from the store. If your competitors have it, and your store doesn't, then they are more profitable - and that is opposite of what we want. Without it, some people, myself included, will migrate to other e-commerce systems that provide a better profit when used - which would be a terrible shame as everything else about Prestashop is so good.

In every conversion test we have carried out, the fewer steps in the checkout process the higher the conversion rate. Unless you need to enforce each step for some reason - or are happy to lose some conversions in exchange for a customer 'signing up' for an account - then you should shorten the number of steps. Prestashop needs a shorter checkout option - it REALLY needs one. Without it, it will lose out to other stores.

This almost qualifies as a bug. It also applies to the CMS - for obvious reasons - and as one of blacklist words is the word 'revoke', effectively prevented us from entering our terms and conditions ('revoke' being a common word in English legal documents) It really would help if the parser automatically changed the banned words by use of the trick mentioned above.

For reference, and to help anyone out how finds this thread when searching. The image import works fine, but you have to ensure that the csv file has a field for 'ID' with a unique value for each record.