coffeeroastersclub

I unfortunately did business with Egrove.com . Their software for UPS shipping integration was total junk. Full of programming errors, wouldn't void labels, wouldn't distinquish between sending address and billing address. Packed with spelling mistakes. Returned blank screens after setup. A totally horrible experience. I demanded a refund as they state on their website "15 Day Money Back Guarantee". They never answered me so I put a claim through on Paypal. They then wrote me and wanted username and password access to my back office and FTP access. YEAH RIGHT. No way would I provide that to these crooks. They then attempted to call me and they were impossible to understand. Total jibber jabber. Finally and unfortunately Paypal declined the claim as they provide virtual software. Paypal does not cover virtual software. So STAY AWAY FROM WWW.EGROVE.COM or you will get crap software and lose your money. Len

I also unfortunately did business with Egrove.com . Their software for UPS shipping integration was total junk. Full of programming errors, wouldn't void labels, wouldn't distinquish between sending address and billing address. Packed with spelling mistakes. Returned blank screens after setup. A totally horrible experience. I demanded a refund as they state on their website "15 Day Money Back Guarantee". They never answered me so I put a claim through on Paypal. They then wrote me and wanted username and password access to my back office and FTP access. YEAH RIGHT. No way would I provide that to these crooks. They then attempted to call me and they were impossible to understand. Total jibber jabber. Finally and unfortunately Paypal declined the claim as they provide virtual software. Paypal does not cover virtual software. So STAY AWAY FROM WWW.EGROVE.COM or you will get crap software and lose your money. Len

Hello. I currently have a very active site constructed on the 1.3.2.3 version. Will I be able to upgrade to version 1.5.4.1 and keep all my database records? How would I do the upgrade so that it does not affect any of this. I am running a linux platform. THanks in advance. Len

Thank you for the information. You have been very helpful. Quick question: Did you do an upgrade to 1.4 from a previous version? If so, did you encounter any issues that messed up your previous work? Len

Hello. I have the latest 1.3 version of prestashop. Unfortunately the only authorize.net module I have seen available for it that includes the authorize.net echeck feature is the one that Prestashop sells. All the other 3rd party authorize.net modules do not support the authorize.net echeck payment. So you say that the new 1.4 version of Prestashop has the authorize.net module incorporated into it already (along with its echeck feature)? I hesitate to do the upgrade to 1.4 as I am concerned about the upgrade screwing up all the custom work I did on HTML and some of the PHP. Len

Hello. I mean to say that Prestashop was saying it takes you off site to authorize.net, however you reference that it keeps you on site. Just to clarify, I am asking about Prestashops own authorize.net module, not any 3rd party module. Do you use the Prestashop Authorize.net module for authorize.net echeck also? Before I spend the money for the Prestashop module ($$$) I want to be sure as to what I am getting due to the fact that their listed features are minimal and not real specific. Len

This is a reply I just received from Prestashop, which appears to conflict with your remarks about their Authorize.net module. I am now a bit confused ... "Hi len, yes absolutely. but transferred to the authorize.net you should contact the webmaster to see if they can send you a screenshot Best regards, Bilel BOUSSADA Service client - PrestaShop"

I am writing here regarding my question on Prestashop's own Authorize.net module because after numerous attempts I have not received any answer to my queries. (I find this a bit disconcerting). Please advise if your Authorize.net (Payment) module also is designed to accept authorize.net echeck payments. Additionally, does it keep user on site or does it transfer them to authorize.net for completion of any part of transaction? Finally, please provide a screen shot of checkout area where the shopper gets to choose payment type (where paypal, google, authorize.net credit card transaction, and authorize.net e-check transaction buttons are indicated). Please attach above requested picture to an answer to this post, or also send to: len@coffeeroastersclub. len