pcwilkinson

Hi selectshop.at I have made the changes to the script, fingers crossed it works. I did have suspicious customers account, which I have deleted. I am running version 1.6.1.23 Thank you so much for your prompt response. Regards Phil

Hi All I have started getting emails stating that a message has been unable to be delivered. I have checked in cPanel and have found that emails are being sent from my email address to random email addresses, some are successfully delivered and some fail. I am unaware of the content of what the emails being sent. The emails are sometimes listed as my own email address as sender (even though I have not sent them), and some are from completely different email and IP addresses. I have tried suspending the account but this appears to only have stopped incoming messages. Can anyone point me in the correct direction of how to fix this issue, or who I should be contacting. Thank you in advance Phil

Hi Thank you for your reply. I have emptied the cache and compile folder but still showing the original error message and not allowing me to log into the back office. The site has been live for a few years now with no issues, so not sure where to delete the install folder. I have found a folder called install in CPANEL (I have attached an image). The actual INSTALL folder doesn`t give the option to delete, so is it the contents I should get rid of, or am I looking totally in the wrong place. Pulling hair out now ....... hoping someone can help !!! Thanks in advance Phil

Hi guys I am trying to access my stores back office, but get this message For security reasons, you cannot connect to the back office until you have deleted the /install folderPlease then access this page by the new URL (e.g. http://www.**********.co.uk/adminarea/) I accessed the back office with no problem 2 days ago, and have not made any changes since. The online store has been running with no issues for over 4 years. I can`t find any answers on a google search, I am hoping one of you knowledgeable guys can come to my rescue. Thank you for you time. Regards Phil

Hi Tuk66 Thank you for your comment. I am still getting the error message. I am hoping it is a short temporary error !!! I have just emailed PayPal to see if they can shed some light onto it. Any other ideas would be gratefully received. Regards Phil

Hi Guys I had a customer contact me to say he could check out on my site because of an error code on PayPal. I did a test sale and he was right !!! Last successful sale went through on 27.4.16 and the error occurred on 28.4.16. I have reset PayPal module (v3.10.2), but the error is still there. I hope someone can help with a fix as I am losing sales whilst this is not working. My site is www.a1mcganns.co.uk this is the error code 1. <b>PayPal response:</b> 2. -> 3. Making new connection to 'api-3t.paypal.com/nvp' 4. Connect with CURL method successful 5. <b>Sending this params:</b> 1. METHOD=SetExpressCheckout&VERSION=106&PWD=L2JP7EMP7JR32JCP&USER=sales_api1.a1mcganns.co.uk&SIGNATURE=AENSDlLTRY8C54MMOG29Y0inxhFWAgY-7uEg9VqBu-bS11n1QZx2H3Nv&CANCELURL=http%3A%2F%2Fwww.a1mcganns.co.uk%2Fgb%2Forder%3Fpaypal_ec_canceled%3D1%26&RETURNURL=http%3A%2F%2Fwww.a1mcganns.co.uk%2Fmodules%2Fpaypal%2Fexpress_checkout%2Fpayment.php&NOSHIPPING=1&BUTTONSOURCE=PRESTASHOP_EC&L_PAYMENTREQUEST_0_NUMBER0=1733&L_PAYMENTREQUEST_0_NAME0=Cycliq+Fly+12+Front+1080p+Camera+and+400+lumen+Bike+Light+%28Includes+16GB+SD+Card%29&L_PAYMENTREQUEST_0_DESC0=Inludes+16GB+SD+Card...&L_PAYMENTREQUEST_0_AMT0=229.99&L_PAYMENTREQUEST_0_QTY0=1&PAYMENTREQUEST_0_PAYMENTACTION=Sale&PAYMENTREQUEST_0_CURRENCYCODE=GBP&PAYMENTREQUEST_0_SHIPPINGAMT=0.00&PAYMENTREQUEST_0_ITEMAMT=229.99&PAYMENTREQUEST_0_AMT=229.99&ADDROVERRIDE=1&EMAIL=phil%40wilkinson3.fsworld.co.uk&PAYMENTREQUEST_0_SHIPTONAME=p+Wilkinson&PAYMENTREQUEST_0_SHIPTOPHONENUM=%2B447595914321&PAYMENTREQUEST_0_SHIPTOSTREET=63&PAYMENTREQUEST_0_SHIPTOSTREET2=Northampton+Lane+North&PAYMENTREQUEST_0_SHIPTOCITY=Northampton&PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE=GB&PAYMENTREQUEST_0_SHIPTOZIP=NN3+7QY&SOLUTIONTYPE=Sole&LANDINGPAGE=Login&USER=sales_api1.a1mcganns.co.uk&PWD=L2JP7EMP7JR32JCP&SIGNATURE=AENSDlLTRY8C54MMOG29Y0inxhFWAgY-7uEg9VqBu-bS11n1QZx2H3Nv 2. Send with CURL method failed ! Error: Couldn't resolve host 'api-3t.paypal.com' 3. Connect failed with fsockopen method Thanks in advance for any help Regards Phil

Hi, thank you MacRoy for your advise. I have tried what you have said, but still the same. Any other ideas, anyone ????? Thanks in anticipation !! Phil

Hi Guys I am pulling my hair out with this one. When looking at my website (www.a1mcganns.co.uk) on my own laptop, it sometimes doesn`t show my Theme Configurator module or my Responsive Mega Menu Pro module. Instead it shows the original prestashop ladies fashion images. (see attached image) If I open up another laptop, phone etc working on the same network everything works and looks perfect. I have cleared history etc, but still the problem exists. I am hoping this is an easy fix, because instead of spending time improving my store I am wasting hours trying to sort this problem. Thanks in advance for any advise. Phil

Hi Are you able to remote connect to have a look?? Phil

Hi again I think I understand. You mean remove the "sliders" module folder from the Modules main folder. I have done this and have still got a white screen. Regards Phil

Hi Thank s again for your reply. I have removed from CPanel Modules folder..... problem still there !! Any more ideas ??? Regards Phil

Hi Thank you for your reply. I would love to put the module back to 4.2.2, but when I click on Module all I get is a blank screen !!! Once I can get passed this I will revert back to the older version. Regards Phil

Hi I am running Prestashop 1.6 I have upgraded a module Revolution Responsive Slider from 4.2.2 to 5.0, and now when I click on Module in the back office I just get a blank screen. This what comes up http://www.a********.co.uk/adminarea/index.php?controller=AdminModules&token=975ed706bbca3c945745171d99fa8486 I am hoping someone can point me in the right direction to correct this issue. Regards Phil Wilkinson