Hi,
I created a few custom 'order messages' in the BO/Orders/Order Messages tab. Then, I can send this template email to the customer using the 'New Message' option from the bottom left corner of the order page. I also edited the translation file for my language so that the /email translation/order_merchant_comment.txt looks like this:
-------
Olá, {firstname} {lastname},
Você recebeu um nova mensagem em relação a compra #{id_order}:
{message}
{shop_name}
-------
Now, the customer receives an email that is exactly as predicted, except that any special character that were in the {message} part created in the BO/Orders/Order Messages tab appear all wrong. For example, the email could look like:
--------------
Olá, John Doe,
Você recebeu um nova mensagem em relação a compra #27:
Você optou pelo pagamento com depósito bancário,
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That last line should have been:
Você optou pelo pagamento com depósito bancário
Any idea how to fix this?
Thanks,
Dave