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maniac180

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  • Location
    Canada
  • First Name
    Curt
  • Last Name
    Roman

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  1. 1.7.3.3 - Classic ver. 1.0.0 A few weeks ago I noticed that there was no dashboard data. Thought it was a glitch and left it for a few days. Now 3 weeks later there is still not dashboard data, it just keeps looking like it's trying to refresh. Now when I click on Modules and Services, I get this error: Oops! An Error Occurred The server returned a "500 Internal Server Error". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. I don't even know who to let know?!?!? Any help would we most appreciated....thanks!
  2. 1.7.3 + Classic theme Is there a way to add a second email address to send invoices to? I want to be able to send an invoice via email to a customer as well as head office accounts payable.
  3. 1.7.3.3 Classic Is there a way to link two products so that when product "A" is ordered that product "B" will be added to the order automatically as well? My issue is how to deal with deposit and recycling fees imposed by the government. For certain products I sell, there are deposit and recycling fees that I need to add. I've tried using combinations to achieve this however it's not very clean and transparent when it comes to the invoice.
  4. 1.7.3.3 CLASSIC I sell bottled products that have a mandated government deposit and recycling fee. How do I add this fee to a product so that it automatically shows on the order and invoice? (ie. 12 pack of pop X $0.08 (deposit & recycling fee) = $0.96) I want the customer to choose the 12 pack of pop and the $0.96 to show without the customer having to do anything.
  5. Would installing an newer version of Prestashop (ie. 1.7) correct something I might have deleted/turned off?
  6. 1.6.1.15 + bootstrap + multistore I seemed to have messed something up and I'm not sure what or how I did it. My dashboard is not being updated with my website order data. Prior to 09/09/17 everything was fine, after that no data is showing up in the dashboard. I must have turned something off, but I'm not sure what or where it might be. Any help would be greatly appreciated!
  7. No third party modules installed. All installed modules are from Prestashop.
  8. I don't think so, but I'll check. How do you find out if any non-native modules are installed? I didn't buy any modules to add on and all the modules that are installed are by Prestashop.
  9. 1.6.1.15 + bootstrap I only have one payment set up and it's COD. When an order is placed, on the backend, I get two payments show up. They are one second apart, one has an invoice # and one doesn't. I don't know why two payments are showing up. Any help would be great. Thanks!
  10. El Patron, I didn't have that module installed. I've installed it now and will updated if there are any issues. Thank you!
  11. 1.6.1.15 + bootstrap Emails are not being sent to the admin email once an order is placed. I have to log in to see if any orders have come in. I've tested the email settings and all emails get sent and received, even to the admin address. All other customer emails get sent (ie. order confirmations, invoices, etc) but for some reason the order confirmation sent to the admin address doesn't get sent. Am I missing something, a setting or something???? Please help.
  12. 1.6.1.15 + bootstrap + multi-store I'm having issues receiving any email (order confirmation, contact us, etc.) that goes to my shop admin email. I've checked the forums, no answers for 1.6, some for 1.4 & 1.5. I've sent test emails, it won't send to any emails at my domain (Google hosted). Send it my personal email (Gmail), it works fine. I've tried setting up SMTP, that didn't work either. All other email (ie. order confirmation sent to customer, notification replies, invoices sent to customer) send fine! Any help or advice would be much appreciated
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