PeterD

Hi Federica, Thank you for your tip. Yes, I disabled caching completely. And refreshed browser. This however did not solved the issue. We found the cause of the problem. It had to do with server permissions (403). The host told us there were no recent changes server side. We did nog made any recent changes PS / module side. The weird thing about this, changing permissions did not solve the problem. Even the host could not solve issue by running permission script. We moved the site to other host and problem was solved !?? New host is running same php and MSQL version

Dear all, Our shop runs under PS 1.6.11. Default theme. After clearing smarty cache, the templates for admin and front office are not loaded anymore. No recent modification. No recent modules added/updated. Backoffice and front office are working o.k. only tpl's are not loaded. PS_MODE_DEV_ === true), no error is reported. Server error report: no errors reported Checking configuration: no missing or changed files reported. Putting backup from previous day back ( were we did not experienced any problems ) did not solve the issue! All help is welcome Thank you Peter Server Server Linux #1 SMP Fri Mar 3 00:04:05 UTC 2017 x86_64 Server softwareversie Apache/2 PHP versie 5.6.30 Geheugenlimiet 256M Maximale uitvoeringstijd 0 Database informatie MySQL versie 10.1.21-MariaDB MySQL server localhost Prestashop versie 1.6.1.11

Beste medestrijders, Onze shop draait onder PS 1.6.11. Na legen van smarty cache werd de template van zowel admin als front-office niet meer geladen. Met debug geactiveerd geen foutmeldingen. Terug zetten van de backup loste 't probleem niet op! Wie weet raad of kan/wil helpen. Alvast met dank, Peter Server-gegevens Servergegevens Linux #1 SMP Fri Mar 3 00:04:05 UTC 2017 x86_64 Server softwareversie Apache/2 PHP versie 5.6.30 Geheugenlimiet 256M Maximale uitvoeringstijd 0 Database informatie MySQL versie 10.1.21-MariaDB MySQL server localhost Prestashop versie 1.6.1.11