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TRESSET

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    TRES
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  1. Prestashop 1.7.2.2 I have a strange problem. When I visit a product page, it redirects to the category with the same ID. For example I visit: www.mysite.com/en/banana-45 It redirects to: www.mysite.com/en/fruits-C45 Being 45 the product ID and category ID. Debug mode active: [Debug] This page has moved Please use the following URL instead www.mysite.com/en/fruits-C45 This is how I have configured the URL paths: Products url: {rewrite}-{id}{-:id_product_attribute} Categories url: {rewrite}-C{id} Can someone tell me what's going on? Thank you very much
  2. Good Morning. I'm using the PayPal Official Module in PS 1.7.2.2, but when I choose PayPal as payment method, I only get a blank page with the following message: ERR_TOO_MANY_REDIRECTS Please, do you know how I can solve this? I have tried to change the permissions of the files and directories. I have tried to disable, uninstall, reinstall, but nothing works. Thank you very much!
  3. Hola, gracias por responder. Los módulos que he visto no me sirven, porque comento arriba, necesito añadir un archivo diferente en cada descarga. No es sólo una referencia. ¿Conoces alguno que permita esto? Gracias de nuevo.
  4. Hi Abbesnabb. Did you find a way to solve it?
  5. Buenas tardes, Necesito añadir un producto virtual en una tienda basada en PrestaShop 1.6 y en otra 1.7. Se trata de entradas a un evento, que no tienen número de asiento, ni fecha ni horario. Lo que sí tienen es una referencia cada una diferente, que nos la da el organizador del evento. Por ejemplo tengo 3 entradas con las siguientes referencias: 1 - G80GH02GKAD 2 - G094840HG0AA 3 - 208H127420GH El organizador también nos ha entregado tengo 3 archivos en PDF con cada entrada, cada uno con su referencia. Lo que necesito es que cuando un cliente compre este producto virtual, se descargue la 1º entrada. Cuando entre otro cliente y compre otra entrada, se descargue la 2º entrada, y así sucesivamente. ¿Es esto posible? Cuando añado un producto virtual, sólo me permite adjuntar 1 archivo, y cada vez que alguien compra el producto, descarga el mismo archivo. Esto no puede ser así porque cada entrada tiene su propio archivo con su propia referencia. No se si me explico. Agradecería cualquier ayuda que pudiera orientarme a cómo hacer esto. Muchas gracias a todos por adelantado.
  6. Good afternoon. I would like to disable the empty categories via SQL. Without products, or without active products in category or subcategories. I have this code to disable products without stock, and I try to adapt it to the categories, but I do not know how to make the query: UPDATE ps_product_shop SET active=0 WHERE id_shop=X and id_product IN (SELECT id_product FROM ps_stock_available WHERE quantity=0 and id_shop=X GROUP BY id_product); Does anyone know how I can do the query? How can I check the number of active products per category? Multistore PS 1.7.1.1 Thank you very much!
  7. Good afternoon. I have two problems with the Faceted Search module. When I select one filter, the list of products is refreshed correctly, but when I select a 2nd filter does not refresh anything. Only 1 filter allowed at a time. The other problem is that the module does not work on the brand pages. When I select an attribute to filter, the module disappears from view and refreshes the list with all the same products (unfiltered). With debug mode enabled, there is no error. Default template. Prestashop 1.7.1.1 Any possible solution? Thank you very much!
  8. Thanks for your answer. I've explained myself wrongly, the slowness of the back office only happens when I have "All shops" selected. And only when I open a product. When saving the product for example, it goes fast, and in all other sections goes fast. Any idea to try to solve it?
  9. Good afternoon. I have a multi-store on Prestashop 1.7.1.1. All shop (3 shop) are sharing the same products. I have uploaded the products (just around 300) via CSV. Now I am trying access to the products through the Back Office to edit some details, but it is extremely slow (from 40 seconds to 1 or 2 minutes) If I select only 1 shop on the top dropdown, the back office works fast, but if I select "all shops" it is impossible to edit the products. The rest of the back office works fast, only this happens when I try to access an individual product. I have disabled non-native modules and override methods, and the problem continues. When I open a product I get this message in the error console: Failed to load resource: the server responded with a status of 404 (Not Found) The problem of slowness happens only when I open a product on the Back Office, so the problem must be in the native code that opens the product. For example right now: 103 requests | 203 KB transferred | Finish: 1.5min | DOMContentLoaded: 1.4min | Load: 1.4min Queued at 0 Started at 6.06ms Resource Sheduling: 6.06ms Connection Start: 0.47ms Request/Response Request Sent: 0.12ms Waiting (TTFB): 1.4min Content Download: 505.73ms 1 minute and 40 seconds to open a product on the Back Office Please any possible solution? Thank you very much!!
  10. Good afternoon. I have disabled non-native modules and override methods, and the problem continues. When I open a product I get this message in the error console: Failed to load resource: the server responded with a status of 404 (Not Found) The problem of slowness happens only when I open a product on the Back Office, so the problem must be in the native code that opens the product. For example right now: 103 requests | 203 KB transferred | Finish: 1.5min | DOMContentLoaded: 1.4min | Load: 1.4min Queued at 0 Started at 6.06ms Resource Sheduling: 6.06ms Connection Start: 0.47ms Request/Response Request Sent: 0.12ms Waiting (TTFB): 1.4min Content Download: 505.73ms 1 minute and 40 seconds to open a product on the Back Office Please any suggestions to solve the problem? Thank you in advance.
  11. Good afternoon. In my shop I have photos of products with different sizes and proportions. If in the configuration I add a "large_default" size of 800x800px (for example), and upload a rectangular or vertical image, Prestashop makes a new square image, filling the margins with white background. Is there a way for Prestashop to keep my original image as "large_default"? I upload the photos with the size and compression that I need. If Prestashop considers that it should put a white background to make the store look fine, it would be much better to add a white background with CSS instead of making a new image. In short, is there any way to change the link of the product image, from /1-large_default/image.jpg to just /1/image.jpg? Thank you very much!!
  12. I also had a lot of problems with Prestashop 5 and 6. It seems that now that version 7 has been released, the 6 was perfect, but nope I have given notice on the Forge. Thank you for the link
  13. Good afternoon. I have a multi-store on Prestashop 1.7.1.1. All shop (3 shop) are sharing the same products. I have uploaded the products (just around 300) via CSV. Now I am trying access to the products through the Back Office to edit some details, but it is impossible. Standby time exceeds 30 seconds. If I select only 1 shop on the top dropdown, the back office works fast, but if I select "all shops" it is impossible to edit the products. Every time I try to access to the products, the log adds an error on a different line (I guess that's where it stops loading), like this: [19-May-2017 18:27:31 Europe] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /vendor/symfony/symfony/src/Symfony/Component/Yaml/Parser.php on line 690 The rest of the back office works fast, only this happens when I try to access an individual product. Any possible solution? Thank you very much!!
  14. The code works perfect, thank you very much again!!
  15. Oh, thank you very much for your answer!! I'm going to try to use your code, and I'll take a look at your module. Thank you again!
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