awezoom78

Sorry, but, is this Prestashop official forum? I posted this two days ago and had no answers. Is this the support they provide????

But where? how? The field converts the data to , format, but I'm sure is when you reload the page and retrieve the data again when it's stored internally with . and it loses the proper format. What should I change? I can't enter values with . I have to enter them with ,

We have a store about to be launched with 1.7 and we've found a serious issue: When you create a combination product, and you put a price for every combination, the prices are stored correctly, but, when you save another parameter of the product, all decimals of those prices are lost. So, if you put 1,456, after you save again, you lose the ,456 so you get only 1,0000. I suppose it's because it's retrieving the data in a bad format with , or . for decimals. Can you provide me any way to solve this?

I have been trying things and I've found out this: 1.- If you set all the prices at once and then save, the prices are not erased. 2.- If you modify a price and then save, you lose all the other prices set. So maybe the problem is the fields are retrieving the saved prices in a bad format. I guess it's because the field requires , and I see the field like this: <input type="number" class="attribute_priceTE form-control text-xs-right" value="5.500000"> The problem is when I reload the combinations page, from time to time it seems to erase all the decimal values anyways, I'm not sure if it's because it's saving again or what. But this is a very serious issue. I'm using Prestashop 1.7 EDIT: I confirm that anytime you save the product, all the combination prices lose the decimals, so I'm 99% sure it's due to the input fields not to be retrieving the number in a proper format, so when it's sent back, it's getting only the not decimal part.

Hi, I'm in a very urgent situation. My customer has been configuring their new shop for a while, and then they've found a very strange issue: When you set price impact in combinations, like, i.e. 4,78€, and then you save, you can see the price being impacted in the product page. But if you reload once or twice, then when you go back to the admin page, the price impact appears as 4,00€, so it loses a lot of money in the process. Please, I'm quite desperate. I don't know what can be causing this issue. In the beginning I thought they were using . as decimal separator, but then I saw that's not the problem. You can even see the 4,78€ price for a while, but,as I said after some seconds, or a couple of reloads, it goes back to 4,00€ Please, any hint?