RDS52

Thank you for your help, you answered all my questions and got me up and running with PS 1.7.6

Thank you very much, that worked, my website is now working with 1.7.6. But I do have one more problem, when I now click on, "Active Shopping Carts" from the back office I get: Bad SQL query Table 'name hidden' doesn't exist Name Hidden - I put there because I don't know if it is safe to show my DB name on this forum. But it does show the right name there when I try to go into that area. When I add a item to my shopping cart it will show "1" Active Shopping Cart under the dashboard until I click on it and go into that page. I can click on "Online Visitors" and it goes to the page and it don't show the error. Thank You

I tried to upgrade Prestashop 1.7.5.2 to Prestashop 1.7.6 PHP Version 7.0.33 Software Version Apache After upgrade I could view home page and catalog pages but when I tried to view a product page, I would get the following shown in Debug mode: "Fatal error: Access level to ProductController::$quantity_discounts must be protected (as in class ProductControllerCore) or weaker in /override/controllers/front/ProductController.php on line 262" I went and viewed the file and line 262 is the last line in the file and only shows the symbol } I disabled all third party modules and still wouldn't work. I had to do a rollback to get my site back up and running. Any help would be appreciated. Thank You

Music Master, Thank you for your reply, the way Prestashop 1.7 does combinations isn't easier then then it was in 1.6, it don't make since that they made it harder and more time consuming in a newer version, I'm happy that I didn't switch my main 1.6 site over, which is bigger and has lots of combinations. I'm not a programmer but it would seem to me to make since to make one base price that each of your combinations would refer to (instead of being a default price on every combination) so if one combination has a price change it would add to it, if another combination didn't have a price change when picked then it wouldn't effect the already set base price, instead of going back to the original base price. So that each of my 264 combination fields wouldn't need to be filled in only the ones that would effect the price. Anyway I just made one drop down combination for the size and shape that has the price change. Then I just made a customized product field where the customer can type in if they want a umbrella hole or not, and a corner style. Not the optimal way of doing it but but it is a lot easier then figuring out which of all the 264 combinations would or wouldn't need adjusted. Again Thank You for your time and help in understanding the way 1.7 does combinations. Rick

MusicMaster, Thank you for your reply, I am most likely not understanding 1.7 seems to work a lot differently then 1.6 here is an example page: https://www.uniquemosaictables.com/mosaic-table-tops/25-1095-vineyard-mosaic-table-top.html#/26-mosaic_choose_size-round_24/59-mosaic_umbrella_hole-no_umbrella_hole/61-mosaic_corner_option-not_needed If you choose a Shape and Size? you will see that the price will change from the 24" round base price. But if you choose "Optional Umbrella Hole" and pick with umbrella hole the price changes back to the base price same with "corner option" even though the larger size is chosen. The Umbrella option and the corner option has no price change on them but is an option for the customer at no extra charge. But the size and shape option is what should change the price. I have attached a couple of pictures to show you my combination page. I even tried just generating "shape and Size" Then I generated "Choose Umbrella Hole" and Corner option each separate but then they don't show up at all as options. Which I figured would happen because all combinations has to be figured at the same time. No matter how I configure it when they choose "Shape and Size" and then pick another option that shouldn't impact the price it falls back to the base price. Again Thank You for your help.

PrestaShop 1.7.4.4 New shop Setup - Not Live Yet Still Building, I have other sites running PS1.6 I have 264 combinations, first choice is "Select Size and Shape "I have set the base price for a 24" round to $485.00 when a customer orders a certain size lets say 46" round I have it up the price by $845.00 customers cost $1330.00 no problem I have multi-sizes to choose from and it all works fine for that group of selections prices change as should. Until they pick a second option say "optional umbrella hole" with or without - this options wont change the price because there is no extra charge. But if they choose one of the selections the price goes back to the base price instead of keeping the 46" round price of 1330.00 that they chose in the first option box. I can't see away around this with 1.7 is this a bug that they are working on or am I doing something wrong? Any help would be appreciated Rick

Thank you for your reply Ambassador, I really need some help with this one: To answer your question - Yes, I use HTTPS To update my problem is: I cant get into my PrestaShop back office (my website seems to be running good), when I try to loh in I get the error: ERR_TOO_MANY_REDIRECTS When I do get the error message my address line ends up with a lot of theses in it: it: /index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/ I also found the following error message in my error _log file in my admin folder, it show this every time I have try to log in (except each time shows a different PID number): [16-Jan-2017 22:51:48 US/Eastern] PHP Warning: Error while sending QUERY packet. PID=5401 in /home/xxxxxxx/public_html/presta/classes/db/DbPDO.php on line 134 I have shown here line 134 as bold: * Executes an SQL statement, returning a result set as a PDOStatement object or true/false. * * @see DbCore::_query() * @param string $sql * @return PDOStatement */ protected function _query($sql) { return $this->link->query($sql); } /** * Returns the next row from the result set. * * @see DbCore::nextRow() * @param bool $result * @return array|false|null */ I'm not a programmer and I am at a total loss of trying to figure out what else to try or do. A couple of weeks ago I loaded the "Total Import Module" and it has been doing it's job well, over the weekend I bought and loaded "Prestashop Mass assign / move products to categories" and have uses it a couple of times it it worked well. That is the only recent changes I have done to my shop. Then out of nowhere I started to have the above mentioned problem. Please Help RDS

Help Needed, I was working in my back office this morning updating some products and everything was working great, then I was kicked out of PrestaShop and haven't been able to log back into my store though the back office. I started getting the following error: ERR_TOO_MANY_REDIRECTS I have tried everything I can, cleared the cookies, the browser catch on and on, but nothing works. The website seems to work fine. I just cannot log into my back office. I have read some post about maybe needing to regenerate my .htaccess but I cant get into my backoffice to try that. I have tried replacing it with an older backup copy of the file but that didn't work either. I am using Prestashop: 1.6.1.8 I noticed that after along time trying to login and when I finely get the error message the address line has repeated index.php/index.php/index.php repeated for eleven times, it is like it is loop and I cant figure out what is causing it. Please Help - Thank You RDS

I have stocking items (which are either in stock or out of stock) but I also have made to order items when I use the Quantities Control everything either shows up in stock or out of stock (or however I list it) but I really need three options, In Stock, Back Order and Made to Order with time frame for shipping, is there a way I can do this? I cant have my made to order items showing up as out of stock or on back order. Any help with this would be appreciated. Thank You RDS52