Hi, I've just switched my hosting provider to Web Hosting Hub, since I'd seen they were a Prestashop preferred vendor awhile ago.
The switch over wasn't easy and now that I've finally gotten it mostly working, there's still a few things that aren't quite right. I've searched for this info and can't find an answer anywhere.
Basically the image gallery on the product pages isn't working. The cover image and the thumbnails show up but when you click on a thumbnail it doesn't switch out the main image and hovering over the large image doesn't magnify it anymore.
I suspect that the javascript isn't working properly but I can't seem to find any error messages that would point to any clue. The thumbnail slider arrows work and the thumbnails slide and highlight their borders as usual. The only thing that I notice is that there's a "js_def" in the top left-hand corner of my site now and I imagine this means some JS is undefined.
When I toggle the CCC settings in the Performance tab, the javascript will stop working altogether. I've cleared cache several times, both by the UI and manually, checked the browser console for errors (none), and just about anything else I could think of or find in any forums. I did check and there is a products.js file, so I know it's not missing.
I have't modified the default template, I only altered the colors and images — so I'm really not sure where any code could be going wrong.
I upgraded Prestashop using the 1-click upgrade after switching hosts, thinking it would possibly fix any of the initial switching errors but that didn't fix anything. I could really use some ideas on what to try next.
See attached images for a visual on what's going on. The site is downunderhi.com
No errors in the configuration info
Thumbnail highlights but main image doesn't change
js_def is printed in the upper left of my screen
Thanks for your help!