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rbodyz

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  • First Name
    Brian
  • Last Name
    Timson

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  1. Hi Knowband Plugins, Since I didnt get a reply, nor find a solution after so long, I ended up restoring the backup I made and setting things back to 1.6.0.14. I would like to, and need to upgrade, but I cant risk having my store go down again. On a different shared server, for a different website with the same hosting company, I tried upgrading from 1.6.0.14 and it worked just fine. But I had the default theme installed, none of the modules upgraded, and nothing changed or set in the store. Could having a different theme or modules updated before making the upgrade cause the issue? Is there something else I could do or provide to help diagnose the issue? Thanks, Brian
  2. After updating my prestashop from 1.6.0.14 to 1.6.1.6 I am no longer able to login to the admin. 1. I go to store admin and it loads prestashop login for backoffice. 2. I login correctly with no error message given back and redirect is given to AdminDashboard 3. Browser remains at login page not allowing access to the dashboard. I have searched across several forums and seen numerous posts listing a similar issue due to various causes. I have tried all that i could find, but to no avail. I have been stuck on this for several hours and I am at a loss for what more to try. I have tried clearing my cache and cookies numerous times. Tried using Firefox, Chrome, IE on 2 different machines that have never accessed the backoffice before and a mobile device using cell network and I have the same result. Any help would be appreciated. Thanks
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