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robertkirkpatrick

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  • First Name
    Robert
  • Last Name
    Kirkpatrick

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  1. Got a weird problem with one product. The product is an led and has 4 different colour combinations (options) the problem is that when a customer selects one or however many including different combinations Prestashop offers Free Shipping?? I have no free shipping selected anywhere and every other product works fine just this one?? I also have another product with 2 combinations but that one works fine......
  2. Hello Trying to get image mapping so that the + symbol added to the image is actually clickable. The following description is on the catalog>image maps page.... When a customer hovers over the image, a pop-up appears displaying a brief description of the product. The customer can then click to open the full product page. To achieve this, please define the 'mapping zone' that, when hovered over, will display the pop-up. Left click with your mouse to draw the four-sided mapping zone, then release. Then begin typing the name of the associated product, and a list of products will appear. Click the appropriate product and then click OK. Repeat these steps for each mapping zone you wish to create. When you have finished mapping zones, click "Save Image Map." The part in the description above underlined is untrue. It is not clickable. I have been told that I need to edit the file scene.js located in cpanel>themes>defaultbootstrap>js However no matter what I do in there nothing changes. I can even delete everything in there! It must be a different file I need to edit. Any help? Thanks
  3. Hello. I removed that code and it is now clickable however, when I hover over the pin on the image map it no longer pops up with the product preview. I have put the code back how it was but it is still the same. Nearly there!
  4. Hello. Thanks for the reply. I have contacted my hosting provider (siteground) and they have no clue what I am talking about! Could you do a screen shot of where yours is located? Maybe mine is at the same place. thanks
  5. Thanks. Please could you tell me where I would find the php scripts? I really need this function to work
  6. Thanks for the reply. The page in question is.... http://www.retromend.co.uk/en/9-casual-dresses The plus sign on the picture of the carb is not clickable. Also where the plus sign is located on the image is not where I positioned it in the back end. Thanks
  7. Hello Recently installed the image mapping and this is something that I am strongly attracted to and really would like it setting up and working. I have installed the extra menu on v1.6 and uploaded the image. I have set the product I would like to map to the image and that all works fine. When I go to the category it is installed I hover over the image and the link appears as a popout but it will not allow me to "click" that item to take me to the page. If I right click it and press open link in a new window it works but not on the left click?! Any help would be great thanks.
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