gaiuspahk

I can't get the Prestashop contact form to send customers messages to the admin e-mail and I'm running out of ideas. ✅ SMTP and IMAP configuration should be correct in Presta BO. ✅ Required boxes have been checked in the Contact Form module. ✅ Theme folder has templates for the mail in both languages. ✅ BO -> Preferences -> E-mail address, shows those e-mails as if they've been sent. ✅ Contact form sends the confirmation mail to the customers e-mail. ✅ Other mails are delivered (account creation, order confirmation etc). Any help / ideas would be greatly appreciated!

Started a new Prestashop project a week or so back. A bunch of issues have come up now. Since I do not know wether they have to do with my theme / modules or Prestashop itself, I do not know where to seek for help. Firstly, I was unable to change CMS pages. I eventually inserted text through MySQL. Not optimal, but will do for now. While dealing with the CMS pages from the back office, I could edit texts in 1st language and save, it would say success, but nothing really got saved. What I noticed also was that as soon as I selected 2nd language, the text boxed just disappeared. It started with CMS pages. But as I said, I edited those through MySQL and moved on. Then I decided to revisit the issue, where I can’t update category thumb images (small default). For some categories I could at first, but for others, not. For some the uploaded image would show in the back office after, but not at the front office. For some, it didn’t save at all. Then I read that for some (for whatever reason) it helped to write a description for the category in both languages. When I tried that, the same thing happened as with CMS pages – as soon as I click on second language, box disappears. So, can’t update images. Can’t update texts. Can’t update translations (can, but won’t save). I’m pulling my hair out already. And then I see, that the sidebar (left sidebar menu on category page, blog suggestions and so on on blog page) has completely disappeared. What am I doing wrong? I was about 90% done with the page and now it seems to be getting worse with every step. The site is down for maintenance, but if anyone would want to check, send me your IP.

Hi! I have the same issue, Prestashop 1.7. Checked the database and no such line. So I added it, like suggested. Instantly the pages gives a 500 Server Error. Deleting the same line didn't fix it. Where to go from here? Edit: Got past the 500 Server Error, but the issue with the CMS pages remains. If I add the line, I can no longer open/edit the CMS pages from BO. If I delete the line, changes are not saved. I can add new cms pages.

Hi! How can you send a tracking number / URL to customer by mail in Prestashop 1.6? Unlike 1.5, I understand it should work automatically with 1.6, given that you have a) entered a tracking number into the appropriate field before changing order status to SHIPPED and b) entered the tracking URL using @ for the courier. But nothing shows up in the e-mails sent by the store. I've tried using both templates - shipped and in transit. Tried adding {shipping_number} to the template - the sent mail just displays the same text "{shipping_number}", and not the actual number. Tried adding "Your tracking information is: <a href="">{followup}</a>" - same effect. I know this has been talked about a lot, but I'm still not able to find a solution for my store. What am I doing wrong?

Added the error log. After clicking on the module buttons, it added about 2000 lines of text to the error log. Not really sure what I should be looking for .. errors.csv

Hi! I installed a free POS module for my store. https://github.com/dasio-software/Prestashop-Dasio-Point-of-Sale The module seems to have all the necessary files. Uploaded the module via FTP. Named the folder "dasiopointofsale". Enabled the module through back office. Module showed up nicely in my BO sidebar. When I open it, BO view looks as it should (screenshot attached). All the fields and buttons are there. But ... nothing is responding. Product / client search does nothing and neither do none of the buttons. I can click whereever and nothing happes. Tried searching for products by barcode, by product reference and name - either way, nothing happens. All the files from here were uploaded to the same folder ( ... / modules / dasiopointofsale/). None of the files we're renamed or edited in any way. What am I missing? The module looks really good and simple and, by the looks of it, is meant to do everything I need it to. If I'd only get it to work .. Any input would be appreciated. Thanks! Regards Gaius

Anyone?

Addons: "Developed by the PrestaShop team with help from our GDPR experts, the Official GDPR Compliance module is the only one that offers you a solution adapted not only for your site that processes the personal data collected by the PrestaShop solution, but also the modules installed on your store." PrestaShop Developers forum: http://build.prestashop.com/howtos/module/how-to-make-your-module-compliant-with-prestashop-official-gdpr-compliance-module/ The module itself (backoffice view): "For other installed modules requiring consent confirmation, they will be displayed in this tab only if they have done the GDPR update. The corresponding fields will automatically appear in order for you to customize the consent confirmation checkboxes." Do I need to add more?

Hey! Since I installed a new theme, the ajax search stopped working for my site (https://autocare.ee). Ajax and instant search are both turned on in the settings. Tried replacing the blocksearch-top.tpl with the original. Ajax still didn't work and messed up my layout. What could be the issue? {* * 2007-2015 PrestaShop * * NOTICE OF LICENSE * * This source file is subject to the Academic Free License (AFL 3.0) * that is bundled with this package in the file LICENSE.txt. * It is also available through the world-wide-web at this URL: * http://opensource.org/licenses/afl-3.0.php * If you did not receive a copy of the license and are unable to * obtain it through the world-wide-web, please send an email * to [email protected] so we can send you a copy immediately. * * DISCLAIMER * * Do not edit or add to this file if you wish to upgrade PrestaShop to newer * versions in the future. If you wish to customize PrestaShop for your * needs please refer to http://www.prestashop.com for more information. * * @author PrestaShop SA <[email protected]> * @copyright 2007-2015 PrestaShop SA * @license http://opensource.org/licenses/afl-3.0.php Academic Free License (AFL 3.0) * International Registered Trademark & Property of PrestaShop SA *} <!-- Block search module TOP --> <div id="search_block_top" class="col-lg-7 col-md-7 col-sm-7 col-xs-12 col-sm-push-3 col-md-push-3 col-lg-push-3 clearfix"> <form id="searchbox" method="get" action="{$link->getPageLink('search', null, null, null, false, null, true)|escape:'html':'UTF-8'}" > <input type="hidden" name="controller" value="search" /> <input type="hidden" name="orderby" value="position" /> <input type="hidden" name="orderway" value="desc" /> <input class="search_query form-control" type="text" id="search_query_top" name="search_query" placeholder="{l s='' mod='blocksearch'}" value="{$search_query|escape:'htmlall':'UTF-8'|stripslashes}" /> <button type="submit" name="submit_search" class="btn btn-default button-search"> {l s='Search' mod='blocksearch'} </button> </form> </div> <!-- /Block search module TOP --> Thanks! blocksearch-top.tpl

Hi! Bough the Official GDPR Module for Prestashop 1.6, which should help me manage all other modules that require consent from users and so on. But the newsletter module doesn't show up there. I can't add a opt-in box from under the newsletter module (blocknewsletter) settings or the GDPR module settings.

Problem solved - it was still the category.css. Just the line I was editing before, was for a different page width.

Catergory.tpl only states wether or not these titles should be displayed, not how. There's no info about text size, color etc.

Hi! I installed a new theme for my store (1.6.1.3) yesterday and there's one issue that I can't figure out. The heading / title of Subcategories is too large and not uppercase like the rest of the titles. Also out of line (image 1). The title for Catergories is almost in place and formated correctly (image 2). How can I adjust the title of Subcategories to look like the one for Categories? There's also too much empty space around it. Ideally I'd like to make both of the titles (Categories and Subcategories) to be in line with the title of the first block in the left hook. Store URL: https://autocare.ee/17-autosampoonid My category.css file: /* ************************************************************************************************ Categories Page Styles ************************************************************************************************ */ .content_scene_cat { color: #434a54; line-height: 19px; margin: 0 0 45px 0; font-size: 15px; background: #fff; } .content_scene_cat .content_scene_cat_bg { padding: 18px 10px 10px 42px; } @media (max-width: 1199px) { .content_scene_cat .content_scene_cat_bg { padding: 10px 10px 10px 15px; } } .content_scene_cat span.category-name { font-size: 38px; font-weight: 400; line-height: 38px; color: #000; display: block; position: relative; top: -7px; margin-bottom: 7px; } @media (max-width: 1199px) { .content_scene_cat span.category-name { font-size: 26px; line-height: 30px; } } .content_scene_cat p { line-height: 24px; letter-spacing: -0.2px; margin-bottom: 10px; } .content_scene_cat a { font-size: 16px; color: #a1a6b0; font-weight: 400; } .content_scene_cat a:hover { text-decoration: none; } .content_scene_cat .content_scene { color: #777; } .content_scene_cat .content_scene .cat_desc { padding-top: 20px; } .content_scene_cat .content_scene .cat_desc a { color: #777; } .content_scene_cat .content_scene .cat_desc a:hover { color: #515151; } /* ************************************************************************************************ Sub Categories Styles ************************************************************************************************ */ #subcategories { background: #fff; margin-bottom: 5px; } #subcategories p.subcategory-heading { display: inline-block; font-weight: bold; color: #000; margin: 0 0 15px 0; } #subcategories ul { margin: 0; } #subcategories ul li { display: inline-block; width: 120px; margin: 0 30px 10px 0px; text-align: left; vertical-align: top; } #subcategories ul li .subcategory-image { padding: 0 0 8px 0; } #subcategories ul li .subcategory-image a { border: 1px solid transparent; display: block; } #subcategories ul li .subcategory-image a:hover { border-color: #000; } #subcategories ul li .subcategory-image a img { max-width: 100%; vertical-align: top; } #subcategories ul li .subcategory-name { font-weight: normal; font-size: 16px; color: #000; text-transform: none; } #subcategories ul li:hover .subcategory-name, #subcategories ul li .subcategory-name:hover { color: #000; } #subcategories ul li .cat_desc { display: none; } /*# sourceMappingURL=category.css.map */ Thank you in advance! Gaius

Shop name: AutoCare.ee - Chemical Guys autošampoonid, poleerimisvahendid, autovahad, puhastustarvikud Shop e-mail: [email protected] Same as it's always been. When I look at the sent e-mail log from my BO, the SUBJECT is displayed as it should be: [AutoCare.ee - Chemical Guys autošampoonid, poleerimisvahendid, autovahad, puhastustarvikud] Makse laekumise ootel but the actual e-mail that goes out, has a SUBJECT: =?utf-8?Q?[AutoCare.ee_-_Chemical_Guys_auto=C5=A1ampoonid,_po?= =?utf-8?Q?leerimisvahendid,_autovahad,_puhastustarvikud]_Maks?= =?utf-8?Q?e_laekumise_ootel?="

Hi there! For a couple of days now, all of my store's e-mail have been returned. Before that, most just got thrown in the junk folder. Using PrestaShop 1.6, PHP and Zohomail. With SMTP I had no worries with e-mails, but I had migrate my shop and my current host only allows PHP. So there are often issues with outgoing mail. This is the mail system at host atria.elkdata.ee. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <[email protected]>: host gmail-smtp-in.l.google.com[64.233.162.27] said: 550-5.7.1 [185.7.252.97 13] Messages with multiple addresses in From: 550 5.7.1 header are not accepted. d21si7291913lfc.268 - gsmtp (in reply to end of DATA command) Reporting-MTA: dns; atria.elkdata.ee X-Postfix-Queue-ID: AF7A775941 X-Postfix-Sender: rfc822; [email protected] Arrival-Date: Sun, 5 Mar 2017 10:33:19 +0200 (EET) Final-Recipient: rfc822; [email protected] Original-Recipient: rfc822;[email protected] Action: failed Status: 5.7.1 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.1 [185.7.252.97 13] Messages with mul= tiple addresses in From: 550 5.7.1 header are not accepted. d21si7291913lfc= .268 - gsmtp Return-Path: <[email protected]> Received: by atria.elkdata.ee (Postfix, from userid 2068) id AF7A775941; Sun, 5 Mar 2017 10:33:19 +0200 (EET) To: Joosep Kruusmaa <[email protected]> Subject: =?utf-8?Q?[AutoCare.ee_-_Chemical_Guys_auto=C5=A1ampoonid,_po?= =?utf-8?Q?leerimisvahendid,_autovahad,_puhastustarvikud]_Maks?= =?utf-8?Q?e_laekumise_ootel?= X-PHP-Script: autocare.ee/index.php for 217.71.44.250 From: =?utf-8?Q?AutoCare.ee_-_Chemical_Guys_auto=C5=A1ampoonid@atria.elkdata.ee, [email protected], [email protected], [email protected], _puhastustarvikud?= <[email protected]> Reply-To: [email protected] Date: Sun, 05 Mar 2017 10:33:19 +0200 X-LibVersion: 3.3.2 MIME-Version: 1.0 Content-Type: multipart/related; boundary="_=_swift-98802387558bbcd4fa528d7.31408444_=_" Content-Transfer-Encoding: 7bit Message-ID: <[email protected]> So, the problem seems to be SENDER and SUBJECT of outgoing e-mails, which have changed somehow and now contain adresses of the new host. How can I change these?