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trigenius

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    Tony
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    Cardosa

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  1. Hi there, i've this issue and no one as been able to help me, can you guys help me please? Best Regards
  2. I've a new update on this issue, from what i understand it happens everytime the Prestashop Cache is cleared. What I need to restore everytime the cache is cleared is the file var/cache/prod/class_index.php Can someone help?
  3. Now even with the debug mode active, by accessing the clients profile the error shows and nothing opens, on the front office customer login shows this error:
  4. Hi there! I've the following problem on my 1.7.4.2. Prestashop version, when I try to access the customers profile on backoffice I get the red notification saying "cannot load object or could not find it", when trying to login as a customer i just get a blank page saying "Fatal Error", nothing else. I've disabled all non-native modules and the problem continues. When i enable the debug mode, there is no error and I can access the customer profile on Backoffice and the front office login, with no problem. Last week this has happened and i've restored a backup to solve the problem, but i'vent made any relevant change on the website for this to be happening again, Can someone help please? Best Regards, Tomás Fernandes
  5. I have two different cart rules. REV NAC 50% and REV NAC 30%. The REV NAC 50% is for the products of the category called "50% desc" and the Discount 30% is for the category called "30% desc". I have the "Compatibility with other cart rules" option checked and on the collumn "Combined cart rules" are both discounts on each. When I test the discounts on the website, I can only see the discount of the first product I added to the cart, after adding more products from the other category, the respective discounts doesn't appear. It should appear the REV NAC 30% affecting 30% discount on the products that belong to the category "30% desc" and REV NAC 50% affecting 50% discount on the products that belong to the category "50% desc".
  6. Hello, My prestashop was working good and after a year, the product page started to be extremely slow and i don't know why. Can you help me? http://foscam.com.pt/ I can't enter in any product page. Thanks a lot
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