motley crue

Hey all, I'm here to ask for some help. Earlier today around 4 o'clock (it's almost 11 now) I bought a new domain and an SSL with it in the same order. I've set the new domain as the primary domain, but there is no SSL active for this URL. Does anyone know why this might be, or how to troubleshoot it?

Let me start by apologizing if this is in the wrong place. Now my question. For the past few days I've been trying to add a new domain an ssl. The name is not registered by anyone else, and I know it's available. I go through the whole process and then i get to the checkout through be2bill.com. I tried using my debit card, but it didn't work so I thought maybe there was a problem with my card. My bank told be it had been inactive for too long and that's why it wasn't working. So i went out and bought a gift card. I had the same problem when i tried to check out as i had before. I looked closer at the card and it said i could only use it in the U.S. and if I'm not mistaken be2bill is based in France. So i bought another card that could be used anywhere but i still get the same problem. So i called prestashops tech support. It was about 9pm and there was nobody available to take the call. Figuring it was late and everybody had gone home i said I'd try calling again today at a reasonable time. Well today (Friday) i called at noon and still got no answer, just a machine asking me to leave a message. So i have no idea why i can't purchase the domain, and i can't get a hold of anyone to try and help. If anybody out there can help out i would greatly appreciate it.