peggy king

I've recently (i think) developed a problem where a customer can't sign up with out ticking the "newsletter registration" box. I've tried registering as a new customers and it won't let me unless I select this box on the registration form. This, as well as the "enable opt-in" tick box are turned off in my settings, but still showing on the create account page. I'm afraid this the requirement that new customers register for my newsletter may be discouraging potential customers from creating an account. Anyone know how to fix this? I do not know HTML. Using version 1.6.1.18

Due to being spammed with registrations by robot, I have some 900 spam registrations/accounts that I have PERMANENTLY deleted in Presta-shop. They no longer show when I look at my customer list, but they're still there as evidenced by the number of accounts PS shows on my dashboard. Worse, they go over to Mailchimp. I have deleted them from MC too. But I had to do a re-connect between PS and MC, and they came back into MC, so I had to delete them again. How does one PERMANENTLY delete those spam accounts from PS? I don't do html, using PS 1.6.18

i am using PS 1.6.1.18 and no, I've never gotten Mail Chip Abandoned cart to work. All set up and MC is reading my customer base and adding new customers as they occur just fine. but it never triggers an abandoned cart email although I do have abandoned carts. been trying for months to get this to work. And no, I haven't contacted MC because I am using the free version and they don't offer assistance unless you upgrade. I have no problem sending newsletters via MC to my PS mailing list. Sure would like to get the Abandoned cart to work

thanks for the response. However, I am .html challenged. Was hoping there was a simple module out there that just added an option to cap shipping at a $ amount. And if not, why not?

Is there any way to place a cap on shipping fees charged by PS? I am set up with a base shipping charge + $.15 per item, but that can add up. Is there a way to cap the amount PS will bill for shipping at, say $7.00? I'm using PS 1.6.1.16

ok, I have no idea what is going on. I didn't do anything. But all my listings are now back on my product list!

thank you for taking the time to reply - no, I don't have 'Allow ordering of out-of-stock products' set to "on". I made no changes in my set up prior to this happening. My store has been live for several years, and this suddenly happened. I do remember once before I had a problem with only particular items showing up on the product list page. It was any with the attribute set to "no". So I just checked that, and it will return no items that have the status set to no. p.s. I have no html knowledge.

this has happened to me before, and now again. No out-of-stock products will display on my products page. PS returns a total of 2900 products, I probably have more like 3800, but the ones that are out of stock won't display. I've cleared cache, I've re-indexed, I've tried deleting temp image files via my .ftp site. I know they are still there because they are there when I open my 3rd party shop manager software. Using 1.6.1.16

thank you for your response. I wrote the developer last night before going to sleep and when I got up this morning - they had fixed my problem! My site now works. Now that's what I call service.

Ran upgrade per title. All my photos are gone from the web site. They are still visible via back office "products" and they are still there when I open my 3rd party Store Manager. So I'm certain the database is not affected. When I click on an item on my web page I get a 404 error instead of the item page. I'm told it appears the theme is not compatible with the upgrade. I'm using: specialdev225-bootstrap version 1.0 Designed by SpecialDev What do I need to do to make the theme work? Is my only option to pay for a new them and then go through the hassle of getting it to my liking again? Will my 3rd party add ons till work on the new theme? Or is this some other problem entirely.

Really, no help from anyone?

I have been using this simple cart rule in the past. Just since upgrading it has stopped working. Very simple premise - 15% off to everyone for every item in one of my categories. shouldn't be a problem.

no help from the forum on this? Well, for some reason, it started working in Firefox. I'd been relegated to using PS in Chrome. But now it seems to be working in Firefox - no reason...

how is this different from "cart rules" set up to provide discounts when a person purchases a specific product or a product from a specific category? I'm trying to use that and the discount is not showing up in the cart. I've used it numerous times before (before upgrading to 1.6.1.13) and now it isn't working. Do you know whY?

Recently upgraded to 1.6.1.13. Tried setting up a cart rule allowing 15% discount on one of my product categories. Everything appears to be set up right (I do this regularly) but the discount is not showing in the cart! HELP