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Ht872

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  • First Name
    Simon
  • Last Name
    Dadd

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  1. I've already faced this issue once with SagePay who were little help when they switched over to TLS 1.2, but our server host set everything up so that it worked correctly, however my question is does the PayPal module also need to be updated, or will the server changes alone be enough? From 30th June payments can't be processed unless this is set up correctly, at least in Europe. Thanks.
  2. Just to clarify to recreate this it's a case of using safari in private browsing (iOS or OSX is the same) going to checkout and then when you click on checkout as guest it directs you to the page to sign up or login. So that's one issue in that it's impossible to checkout as a guest, but the main issue is that when you type in your address details and hit save, when the page loads and normally shows the addresses I get the screenshot I added in the OP.
  3. Great thank you, have updated my code to the new version. Cheers
  4. If anyone is willing to help with this please let me know and I can send the URL. Definitely seems like a bug, although I use the term loosely as I appreciate it's very specific and not a huge issue with Prestashop and it's not a complaint, more of an observation. I'm guessing it's the way Safari differs to Chrome with javascript and/or cookies. Thanks.
  5. I've sent you a PM with the address. Thank you.
  6. I have one page checkout and guest checkout both enabled. A customer complained that they couldn't place an order and it turned out the issue is with Safari in private browsing mode. If you go to login, guest checkout or register an account it takes you to a separate page whereas in most other browsers like chrome this doesn't happen, even in incognito. The big issue though is that the address doesn't save properly and instead looks like the attached file. Even when the checkbox for the terms of service is checked, the payment options don't display because the addresses haven't saved properly. I know this is a specific issue and I'm running version 1.6.0.11 but it would be nice if there was a way round this as we have had a few customers had this problem.
  7. Perfect, thank you very much for the help, that seems to do the job nicely.
  8. Thanks. I have been looking in there but not sure the best way to do this. Ideally I'd like the contact form to simply forward to a CMS page. If you'd be able to explain how to do this it would be a huge help as I don't have much experience when it comes to editing .tpl files. Thanks again.
  9. Is there a way to display a CMS thank you page after the user submits the contact-form? At the moment the user is presented with a fairly basic message that reads "Your message has been successfully sent to our team" in contact-form.tpl in the default-bootstrap theme. It would be good so that instead of this the user is taken to a separate CMS page that can be used to track properly on Google Analytics. Thanks.
  10. Found the bug filed here - http://forge.prestashop.com/browse/PSCSX-4222 Now just to fix it...
  11. Ok, made some progress here. Turns out the problem is long product names. If the product names are long and only vary at the end of the name, such as a size then you end up with multiple product variations all having the same URL (as the url is cut off before the change in product name). For example the following variation: http: // websitename .com/ ProductName/VeryLongCombinationNameSIZE could become: http: // websitename.com/ProductName/VeryLongCombinationNa This means that regardless of the size you select, it always actually selects the LAST size in that particular group of identical URL's. You could have several groups of identical URL's within one drop down menu. Anyway the upshot is that the URL's need to be made longer so they don't cut off or I will have to adjust the product combination titles so they vary earlier in their name before the URL gets cut off. Any advice would be good. If I manage to sort it then I will post a fix.
  12. I've searched the forums but cannot find anyone else with the same issue; here is what's happening: When you click on a product there's a dropdown menu to select the size - the product combinations. When you click on a product size, for a split-second it selects the product size that you select but then the price above the drop down menu switches back to a random product size and although the drop down menu still seems to select the correct product size on first glance, if you click on it again you can see that it has selected a different size option. If you click add to cart then the wrong product size is added to the cart. This doesn't happen all of the time, perhaps half of the time when first loading a product and selecting a size and then less often after it's done it once on the product. It tends to reoccur quickly again when trying again on another product. This is a serious problem because it appears to the customer that they have selected the correct product variation but the price is incorrect and when they add the product to the cart it adds the incorrect size. If anyone has any suggestions I'd really appreciate it as I'm really struggling to find the cause. Thanks. Edit: I'm running v1.6.0.9
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