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shamrockonline

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  • First Name
    Natalie
  • Last Name
    Craig

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  1. Has anyone found a solution for this? I'm having to go through over 400 products and regenerate the combinations because for half of my combinations (jumpers) the $20 impact on price has just disappeared and the cart is now charging customers the same amount for the base product as the jumpers. I'm losing money at a rapid rate. It's going to take days to manually generate all the new combinations and then I'm worried that with the next software update, I'll be in the same boat again. Is there any fix to this issue?
  2. I didn't redirect old URLs, I wouldn't have a clue how to do that, and I have no idea what a SERP even is!
  3. I changed to Prestashop from a Virtuemart store about a year ago. I love Prestashop, it's so much more stable and user friendly. BUT I have seen a steady decline in sales ever since the change. Which makes no sense, as it's a faster, cleaner and easier buying experience than before. My products haven't changed, my prices haven't changed, I'm at a loss as to why this is happening. Any suggestions?
  4. I run a small t-shirt business with around 400 designs. I currently offer them in t-shirts only, but need to add hoodies for the winter months. My major problem is, hoodies aren't available in the same colours as t-shirts. If I add a product attribute to select a t-shirt or a hoodie from a dropdown, I will then need to generate new combinations and manually delete the ones that don't apply. Doing this for 400 products will take the rest of my life! Is there any other way I could do this? Any help would be much appreciated. Thank you. My site is www.shamrockshirts.com.au
  5. Last week I started getting server errors when editing or adding new products. The errors stemmed from the Combinations tab (which now doesn't load at all). I was also getting errors with uploading images. The errors said the file type was invalid format, but it was just a normal jpg file I was uploading, the same way I have always done with no problems. So, I've done the 1 Click Upgrade today so I'm on the latest version (1.6.1.1) hoping this will solve the problems. It didn't. I'm still getting the combinations tab error, and now I can't even duplicate a product. So I'm completely stuck. Anyone have any suggestions? I need to get my products loaded to start my Christmas retail campaign next week, so this issue is really really serious for me. I'd appreciate any help you could give. Thank you, Natalie.
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