Hi guys !
I'd like to draw your attention before you go to select the right hosting provider for you.
Apart the advice for the right HW/SW dimensions you have to select it is really important you get from them a commitment for covering disaster recovery issues which are essential on your business continuity plan.
My [spam-filter] had a very bad experience with two hosting providers which were claiming to provide also support for Prestashop issues .
The issue that both hosting providers failed to resolve is the following:
After the restore of backup (full backup ,files and database) the modules are disabled for mobile devices and your site will show on your mobile only the logo of the shop and a black strip underneath .
That is happening at least with default theme offered by prestashop default install.
I'm going to tell the story shortly ,but please be very careful with hosting providers despite their promises.
First try was with siteground.com hosting provider.
Sales team promised they support prestashop issues ,but when I requested to find and fix why the modules are disabled for mobile terminals after the restore of backup the answer was " We do not deal with such things ,we deal only with hosting issues !".
My [spam-filter] spent a lot of time to convince them about the issue and nobody got it seriously and gave a solution.
Anyhow they had a good response time.
Second try was with arvixe.com.
Learning some lessons from the previous provider the request to sales team of arvixe.com was clearly stated :
"Do you have any special support for Prestashop issues ? " and the answer was " Yes ,we do !".
My [spam-filter] requested them the same thing ,restore a backup from previous day and the same happened. The modules were disabled for mobile terminals after the restore of the database.
They failed to give a solution and fix it ,but their support was terrible and comparing to siteground.com they are too far below in terms of response time and communication.
I'm wandering if one of you tested the same with any hosting provider.
Please don't blame me in case the same will happen and your site will not be shown correctly from mobile terminals.
Kind Regards !