Anyone please help . i have tried to FTP to my Prestacloud root . the problem here..( how do i get the URL?) i have tried Googledrive with a shared URL the problem here ( the images show up as question marks next to my store ..) Images are about 2.8mb each ( i also tried with very small siz 500kb) i even opened a ticket and the answer came back was totally not what i was asking....( in the lines of...here is the self help page......)
i went there a million times and my luck isnt helping me to find the answer to where on presta cloud do i host my images for the CSV to extract from. i have noticed, in the backoffice when you do manual uploads, there is an option for you to FTP to a particular address....the thing is when i FTP into my account with filezilla...i dont see these folders /path anywhere ... what am i missing ? ( See below the directory address) i created the import folder at my root...that didnt work either
"Only UTF-8 and ISO 8859-1 encodings are allowed. You can also upload your file via FTP to the following directory: /homez.106/pca8915111/www//import/"
do i have to create the whole address starting with /homez.106.........? also if so, whats the url to enter in my CSV ? sorry guys, i am a complete mess and a noob in so many ways..and your help is greatly appreciated ..anyone...