Zyrgon Portugal

Hi all, I have a big problem with the block layered. When I copy-paste the URL of filtered categories and brands, the result is a empty URL after # and the filtered products are reset. Any ideas what can cause this? I already reset the module, reindex all URLS, i am using the default TPL (not the modified by the theme)... I am using Prestashop 1.6.1.5 Much appreciated.