plschneide

I've been trying to get my shop working since presta cloud went down. I've followed the instructions, provided but I've got one main problem 1. After I install the shop with the default database, I can place an order and it stays in the cart and I can check out. 2. Then if I switch to the database export provided to me (from the cloud shop) I see all my products etc. and things LOOK good, but when I attempt to check out with an item, it won't stay in the cart and allow check out. Site is: https://www.sparkledesignsbykaren.com/ I've posted on the community and reposted and searched but I've never got a response in many months. I am hoping someone can help. Right now the site is pointing to the uploaded SQL export (and not allowing checkout). I can easily switch it to the default (with install) database and then everything works - but of course I don't have the store data. There is obviously something minor with the data setup causing major problems. Ideas?

Wow no suggestions at all - very sad.

Same problem: I moved the site from Presta Shop hosted to one that is hosted by another hosting service when the online one closed down. Everything seems to be working, but when we attempted to: Check out - on an item, the cart becomes empty. I've searched and tried suggestions on the forum, but to no avail thus far. Site: https://sparkledesignsbykaren.com SEO & URL: This is set to friendly and I have the SSL and normal domain set to w/o www (so just sparkledesignsbykaren.com) I've turned and switched and saved those and no difference. I've cleared my own browser cache and tried various browsers - no difference I've cleared the site cache and no difference (multiple times) I edited difines.inc.php - and set /* Debug only */ define('_PS_MODE_DEV_', true); And no error messages appear (it is still on) I am using version: 1.6.0.14 - and I ran an update on all existing modules - so they are all up to date. I checked to make sure appache rewrite module was turned on - it is. I checked to see if an .htaccess existed - it does not (at least not at root of public_html) Suggestions?????? Here are some things I've tried I confirmed SSL and non SSL name are same. I tried with www and without I've I've editted the .htaccess and set SetEnv HTTP_MOD_REWRITE On or SetEnv HTTP_MOD_REWRITE Off and RewriteEngine on Set Friendly URL off and on Cleared cart cache as well as browser cache and cookies and tried multiple browsers Emptied the Connections Tables (in Db) No use of multi-store Auto increment in Cart table is on (in Db) I switch the store name to www (SSL and non) - and added # Redirect non-www to www: RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L] to .htaccess Problems 1. Add to cart - refresh page or check out - cart item is gone 2. Also tried to use forgot password and gives an error (says An error occurred while sending the email. Site was working fine when on Cloud - I followed the instructions to set the site up and it hasn't worked - and of course PrestaShop promptly "removed" available number of tickets (I had several left) before I could write a ticket to them to ask for assistance. Here is a snap of all my settings/areas people seem to ask about and suggest changing: https://www.screenca.../t/UBCttevbJnSP https://www.screenca.../t/SRZQ2ZNyz5Mg https://www.screenca...m/t/m3Kg1W8WQ2A https://www.screencast.com/t/XP1he2mj

Is there really no one out there that has any suggestions or anyone from PrestaShop that can provide any? I've heard of crickets on replies but.....

Here are some things I've tried I confirmed SSL and non SSL name are same. I tried with www and without I've I've editted the .htaccess and set SetEnv HTTP_MOD_REWRITE On or SetEnv HTTP_MOD_REWRITE Off and RewriteEngine on Set Friendly URL off and on Cleared cart cache as well as browser cache and cookies and tried multiple browsers Emptied the Connections Tables (in Db) No use of multi-store Auto increment in Cart table is on (in Db) I switch the store name to www (SSL and non) - and added # Redirect non-www to www: RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L] to .htaccess Problems 1. Add to cart - refresh page or check out - cart item is gone 2. Also tried to use forgot password and gives an error (says An error occurred while sending the email. Site was working fine when on Cloud - I followed the instructions to set the site up and it hasn't worked - and of course PrestaShop promptly "removed" available number of tickets (I had several left) before I could write a ticket to them to ask for assistance. Here is a snap of all my settings/areas people seem to ask about and suggest changing: https://www.screencast.com/t/UBCttevbJnSP https://www.screencast.com/t/SRZQ2ZNyz5Mg https://www.screencast.com/t/m3Kg1W8WQ2A https://www.screencast.com/t/XP1he2mj

Anyone.... help? https://youtu.be/KS6f1MKpLGM

Suggestions anyone?

I moved the site from Presta Shop hosted to one that is hosted by another hosting service when the online one closed down. Everything seems to be working, but when we attempted to: Check out - on an item, the cart becomes empty. I've searched and tried suggestions on the forum, but to no avail thus far. Site: https://sparkledesignsbykaren.com SEO & URL: This is set to friendly and I have the SSL and normal domain set to w/o www (so just sparkledesignsbykaren.com) I've turned and switched and saved those and no difference. I've cleared my own browser cache and tried various browsers - no difference I've cleared the site cache and no difference (multiple times) I edited difines.inc.php - and set /* Debug only */ define('_PS_MODE_DEV_', true); And no error messages appear (it is still on) I am using version: 1.6.0.14 - and I ran an update on all existing modules - so they are all up to date. I checked to make sure appache rewrite module was turned on - it is. I checked to see if an .htaccess existed - it does not (at least not at root of public_html) Suggestions??????