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Paypal payment option doesn't show on every carrier


karterhns

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Hello,

I have a problem with my paypal module on prestashop 1.7.2.5, i have 2 carrier option which are "Colissimo" and "Mondial Relay", when the customer chose Mondial Relay everything works fine and both of my payment options show :   2019-07-29_15h17_58.png.99057c48331720e104e65ef0c860bcd0.png

 

But if it's the colissimo  one there only the credit card option that show and no longer the Paypal one : 2019-07-29_15h19_47.png.fad849708784955756b2dc2274503d9e.png

 

 

You might need to know that i have the Paypal module Up to date and that i'm using Systempay for the credit card.

 

The problem is also that on the payment preferences on the backoffice, i can see the Systempay option but not the Paypal one so how can i select it for both of the carrier?2019-07-29_15h21_22.thumb.png.13d4ee8b1fda2522576756c3d4008ae5.png

 

I hope i provided enought information if you want to try it yourself the link is  https://ravitail.com/commande

 

Thanks in advance,

Best regards.

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  • 4 weeks later...

Hello,

 

Thank you for your message and sorry about the delay in our response and this inconvenience.

Please contact our support team via prestashop addons, we will be glad to provide you the fix.

We have fixed this issue in the new version of the module (it will be available on the prestashop addons in the next few days). 

 

P.S. If you have any questions please contact our support team directly for getting our response quickly.

 

Best regards,

 

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