ybltd Posted July 19, 2019 Share Posted July 19, 2019 I'm still using 1.6.1.5 (sorry) We have an issue with the PayPal module and I'm really at a total loss. Every now and again a customer finds they can't checkout with PayPal. It takes them through, they confirm payment, then something happens and they're bounced back to Prestashop with the most helpful "Error Occurred" screen and an empty basket. This will keep happening to them until they clear their site cache. Obviously not every customer will know to clear cache so it's a seriously expensive issue. I can't even work out where to look for logs to find out what is happening, let alone get close to fixing it. I'd really appreciate any help! Link to comment Share on other sites More sharing options...
AKSE Posted July 24, 2020 Share Posted July 24, 2020 Did you ever find a solution for this problem? Link to comment Share on other sites More sharing options...
ybltd Posted July 24, 2020 Author Share Posted July 24, 2020 Nope Link to comment Share on other sites More sharing options...
craftyflair Posted September 12, 2022 Share Posted September 12, 2022 Did anyone ever find a solution? I have to keep clearing the cache every night otherwise this happens. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted September 13, 2022 Share Posted September 13, 2022 Get stripe, ps took all good working g PayPal off market (cc) and put in their ps checkout qhixh is buggy. Swith to stripe Link to comment Share on other sites More sharing options...
G. Krebs Posted January 21, 2023 Share Posted January 21, 2023 The post is already old and I expect the problems have already been solved. If someone has the same problem, I recommend resetting the PayPal module. Maybe the problems are solved by resetting the settings. This has saved my butt many times in the past. Link to comment Share on other sites More sharing options...
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