Jump to content
DeacoN_Carr

Front Office not accessible after one-click upgrade

Recommended Posts

Hello All - 

I just recently attempted to upgrade my shop to the latest version using the one-click upgrade module.  

I did not receive any errors and all looked like it went fine - said I was now upgraded to the latest version.  When I went to click on maintenance mode to re-enable the shop, I noticed all of the content in that module was missing - same with catalog, theme, and anything else I clicked on.  I went to the one-click upgrade module to try to rollback the changes.  It gave me an error saying the maximum execution time of 30 had been exceed.  Then - I got a 500 HTTP error when trying to refresh the page, and now I cannot access my shops dashboard at all!  My shop is stuck on maintenance mode and I seem unable to do anything with my shop!!

Please help me - I greatly appreciate any assistance.

Share this post


Link to post
Share on other sites

Enabling debug mode to see if there are any error messages.

Don't worry to much, if you can't rollback, you can try upgrading your site manually.

  • Like 1

Share this post


Link to post
Share on other sites

Thanks so much for reaching out - I'm in panic mode!

I have many errors when I enable debug mode.  I have attached a txt version of what I see when trying to access the dashboard.

Thank you for taking the time to help me out!

error.txt

Edited by DeacoN_Carr (see edit history)

Share this post


Link to post
Share on other sites

Also - as suggested by another user, I called the host provider and made sure the database was rolled back also - it was, but the problem still persists.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More