Template \account.html.twig is not defined

[Gigi76]

Hi everyone,

I have this configuration:

• WINDOWS SERVER 2019 with IIS 10
• MySQL 8.0.16.0
• PHP 7.2.16
• PHPMYADMIN 4.9.0.1
• Prestashop  v1.7.6.0

I performed a new installation and at 23% appear a error message:

1: Template "C:\inetpub\wwwroot\XXXXXX\mails\themes\modern\core\account.html.twig" is not defined.

I specific than before I has Prestashop  v1.7.5.2 (with the same versions of MySQL, PHP, PHPMYADMIN) and the installation it's OK.

Thanks in advace for any help!

[moizizzy]

I am having the same error and the same configuration

[jeanluc.12]

On 8/11/2019 at 7:04 AM, moizizzy said:

I am having the same error and the same configuration

Thread creator has reported the issue to Prestashop on Github. Seems issue has been fixed. Kindly refer to thread below.

https://github.com/PrestaShop/PrestaShop/issues/14663

[fabiorme]

hi, I found the same error, during a clean installation, from zero to prestashop

config:

PHP: 7.1.19

Prestashop 1.7.6.1

[Andres Arenas]

La solucion es:

1. En la ruta: C:\inetpub\wwwroot\BaseDatos\mails\themes\

2. Eliminar la carpeta: MODERN

 

Fuente: https://github.com/PrestaShop/PrestaShop/issues/14663

Hi khouloudbelguith,

I did a complete new installation test of Prestahop 1.7.6.0 with ENGLISH language: the result is the same.

But now when appear the error at 23%
1: Template "C:\inetpub\wwwroot\XXXXXX\mails\themes\modern\core\account.html.twig" is not defined.

I go on directory C:\inetpub\wwwroot\XXXXX\mails\themes and I delete MODERN directory.

The installation completed successfully.

I also send you the print-screen step by step.

Deleting the MODERN directory what does it imply?

Kind regards