[email protected] Posted July 6, 2019 Share Posted July 6, 2019 Hi, I am new to prestashop. I installed version 1.7.5.2 in 1and1 via app center. but when I tried to use the shop view and test buy, i am getting "500 Sever Error". Please Help to resolve the issue Suneel Link to comment Share on other sites More sharing options...
CedCommerce Team Posted July 6, 2019 Share Posted July 6, 2019 Hi Please go to 'Advance Parameters > Performance' to enable the debug mode and reload this page to check the actual error. Then we can help you. Link to comment Share on other sites More sharing options...
[email protected] Posted July 6, 2019 Author Share Posted July 6, 2019 I am unable to see 'Advance Parameters > Performance' section in 1.7.5.2 version Link to comment Share on other sites More sharing options...
[email protected] Posted July 6, 2019 Author Share Posted July 6, 2019 After getting into advance Parameters and changes are done as you mentioned. below is the error listing (1/1) ContextErrorException Notice: Undefined index: name in c444f190a2fbbee75b5e89437ff51631ae4dd38b_2.file.address-form.tpl.php line 62 at Block_13477168505d205381d83473_30838751->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_13477168505d205381d83473_30838751), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_13477168505d205381d83473_30838751), object(Block_14244156725d205381d94493_39652590))in smarty_internal_runtime_inheritance.php line 186 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_14244156725d205381d94493_39652590))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_14244156725d205381d94493_39652590', 'form_field', 1)in 8efb0d6a5473e445b39885e1c674ac8508eb9790_2.file.address-form.tpl.php line 74 at Block_6316108545d205381d93687_04298703->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_6316108545d205381d93687_04298703), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 232 at Smarty_Internal_Runtime_Inheritance->callParent(object(SmartyDevTemplate), object(Block_20685920265d205381d87971_27170899), '\'{block append}\'')in smarty_internal_runtime_inheritance.php line 181 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_20685920265d205381d87971_27170899), object(Block_6316108545d205381d93687_04298703))in smarty_internal_runtime_inheritance.php line 186 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_6316108545d205381d93687_04298703))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_6316108545d205381d93687_04298703', 'form_fields', 1)in 8efb0d6a5473e445b39885e1c674ac8508eb9790_2.file.address-form.tpl.php line 93 at Block_11908609395d205381d932c3_18781114->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_11908609395d205381d932c3_18781114), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_11908609395d205381d932c3_18781114))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_11908609395d205381d932c3_18781114', 'address_form_fields', 1)in 8efb0d6a5473e445b39885e1c674ac8508eb9790_2.file.address-form.tpl.php line 178 at Block_14717481765d205381d906f0_17147951->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_14717481765d205381d906f0_17147951), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_14717481765d205381d906f0_17147951))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_14717481765d205381d906f0_17147951', 'address_form')in 8efb0d6a5473e445b39885e1c674ac8508eb9790_2.file.address-form.tpl.php line 27 at content_5d205381d96cb9_81476335(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216 at Smarty_Internal_Template->render()in smarty_internal_template.php line 385 at Smarty_Internal_Template->_subTemplateRender('customer/_partials/address-form.tpl', null, null, 0, 3600, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 125 at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'customer/_partials/address-form.tpl')in c444f190a2fbbee75b5e89437ff51631ae4dd38b_2.file.address-form.tpl.php line 48 at content_5d205381d8d9a0_71009268(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216 at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232 at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116 at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 40 at SmartyDevTemplateCore->fetch()in AbstractForm.php line 121 at AbstractFormCore->render(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true))in RenderableProxy.php line 52 at RenderableProxy->render(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true))in smartyfront.config.inc.php line 98 at smartyRender(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83 at SmartyLazyRegister->__call('smartyRender', array(array('file' => 'checkout/_partials/address-form.tpl', 'ui' => object(RenderableProxy), 'use_same_address' => true, 'type' => 'delivery', 'form_has_continue_button' => true), object(SmartyDevTemplate)))in c5d235e423cc2566fdaeafb21851e992c4cb9ada_2.file.addresses.tpl.php line 76 at Block_7278949755d205381d6d239_19376397->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_7278949755d205381d6d239_19376397), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_7278949755d205381d6d239_19376397), object(Block_13375326195d205381d69482_27130965))in smarty_internal_runtime_inheritance.php line 186 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_13375326195d205381d69482_27130965))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_13375326195d205381d69482_27130965', 'step_content', 1)in 5130067ce68dbdf98f9fa51815814b4ab19a19e7_2.file.checkout-step.tpl.php line 72 at Block_3639241005d205381d66e19_24276956->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_3639241005d205381d66e19_24276956), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_3639241005d205381d66e19_24276956))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_3639241005d205381d66e19_24276956', 'step')in 5130067ce68dbdf98f9fa51815814b4ab19a19e7_2.file.checkout-step.tpl.php line 26 at content_5d205381d69ce0_55688018(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216 at Smarty_Internal_Template->render()in smarty_internal_template.php line 385 at Smarty_Internal_Template->_subTemplateRender('checkout/_partials/steps/checkout-step.tpl', null, null, 0, 3600, array(), 2, false, null, null)in smarty_internal_runtime_inheritance.php line 125 at Smarty_Internal_Runtime_Inheritance->endChild(object(SmartyDevTemplate), 'checkout/_partials/steps/checkout-step.tpl')in c5d235e423cc2566fdaeafb21851e992c4cb9ada_2.file.addresses.tpl.php line 34 at content_5d205381d7e990_21538445(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216 at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232 at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116 at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 40 at SmartyDevTemplateCore->fetch()in AbstractCheckoutStep.php line 96 at AbstractCheckoutStepCore->renderTemplate('checkout/_partials/steps/addresses.tpl', array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)), array('address_form' => object(RenderableProxy), 'use_same_address' => true, 'use_different_address_url' => 'http://gramin.d-ione.com/order?use_same_address=0', 'new_address_delivery_url' => 'http://gramin.d-ione.com/order?newAddress=delivery', 'new_address_invoice_url' => 'http://gramin.d-ione.com/order?newAddress=invoice', 'id_address_delivery' => 0, 'id_address_invoice' => 0, 'show_delivery_address_form' => true, 'show_invoice_address_form' => false, 'form_has_continue_button' => true, 'not_valid_addresses' => ''))in CheckoutAddressesStep.php line 291 at CheckoutAddressesStepCore->render(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)))in RenderableProxy.php line 52 at RenderableProxy->render(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)))in smartyfront.config.inc.php line 98 at smartyRender(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83 at SmartyLazyRegister->__call('smartyRender', array(array('identifier' => 'checkout-addresses-step', 'position' => 2, 'ui' => object(RenderableProxy)), object(SmartyDevTemplate)))in 1d2f3d33ff876fc51cf99caf43590bf9b77b376b_2.file.checkout-process.tpl.php line 28 at content_5d205381d54824_88849134(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216 at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232 at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116 at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 40 at SmartyDevTemplateCore->fetch()in CheckoutProcess.php line 112 at CheckoutProcessCore->render(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)))in RenderableProxy.php line 52 at RenderableProxy->render(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)))in smartyfront.config.inc.php line 98 at smartyRender(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(SmartyDevTemplate))in SmartyLazyRegister.php line 83 at SmartyLazyRegister->__call('smartyRender', array(array('file' => 'checkout/checkout-process.tpl', 'ui' => object(RenderableProxy)), object(SmartyDevTemplate)))in 1143dd5e26a5a79e27aa2f215046137a542c9aad_2.file.checkout.tpl.php line 178 at Block_10716889245d205381d00709_74120371->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_10716889245d205381d00709_74120371), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_10716889245d205381d00709_74120371))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_10716889245d205381d00709_74120371', 'cart_summary', 3)in 1143dd5e26a5a79e27aa2f215046137a542c9aad_2.file.checkout.tpl.php line 217 at Block_15072849355d205381d002c3_78501576->callBlock(object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 248 at Smarty_Internal_Runtime_Inheritance->callBlock(object(Block_15072849355d205381d002c3_78501576), object(SmartyDevTemplate))in smarty_internal_runtime_inheritance.php line 184 at Smarty_Internal_Runtime_Inheritance->process(object(SmartyDevTemplate), object(Block_15072849355d205381d002c3_78501576))in smarty_internal_runtime_inheritance.php line 156 at Smarty_Internal_Runtime_Inheritance->instanceBlock(object(SmartyDevTemplate), 'Block_15072849355d205381d002c3_78501576', 'content')in 1143dd5e26a5a79e27aa2f215046137a542c9aad_2.file.checkout.tpl.php line 71 at content_5d205381d04ff1_90271149(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216 at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232 at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, 'layouts/layout-full-width.tpl', null, 0)in smarty_internal_templatebase.php line 116 at Smarty_Internal_TemplateBase->fetch('checkout/checkout.tpl', null, 'layouts/layout-full-width.tpl', null, false, true, false)in SmartyDev.php line 40 at SmartyDev->fetch('checkout/checkout.tpl', null, 'layouts/layout-full-width.tpl')in FrontController.php line 682 at FrontControllerCore->smartyOutputContent('checkout/checkout.tpl')in FrontController.php line 666 at FrontControllerCore->display()in Controller.php line 301 at ControllerCore->run()in Dispatcher.php line 511 at DispatcherCore->dispatch()in index.php line 28 Please help me to overcome this Regards, Suneel Link to comment Share on other sites More sharing options...
CedCommerce Team Posted July 6, 2019 Share Posted July 6, 2019 Okay and at which step you are getting this? Link to comment Share on other sites More sharing options...
[email protected] Posted July 6, 2019 Author Share Posted July 6, 2019 When I log in as customer in the Shop view. it moves up to item purchase, as soon as i go in to check out i am getting this error at the time submit Link to comment Share on other sites More sharing options...
Rodrigo B Laurindo Posted July 6, 2019 Share Posted July 6, 2019 Can you disable smarty cache in the same page (Performance), clear cache (button in same page), and disable overrides? The error messages should change, then paste them here again. Link to comment Share on other sites More sharing options...
[email protected] Posted July 7, 2019 Author Share Posted July 7, 2019 Hi Rodrigo, Changes done as you suggested and attached is the error. Please help me to come out of this issue. Regards, Suneel FireShot_Capture_004_-__-_gramin.d-ione.com.pdf Link to comment Share on other sites More sharing options...
[email protected] Posted July 7, 2019 Author Share Posted July 7, 2019 5 minutes ago, [email protected] said: Hi Rodrigo, Changes done as you suggested and attached is the error. Please help me to come out of this issue. This error appears in shop view while I tried to purchase in "http://myshop.com/order Regards, Suneel FireShot_Capture_004_-__-_gramin.d-ione.com.pdf Link to comment Share on other sites More sharing options...
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