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"Best customers" statistics doesn't load prestashop 1.7


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Hi

I have a pretty serious problem with this, since the client uses this data a lot. The problem comes after migrating my prestashop 1.6 to 1.7, I made an installation from scratch and migrate all customer data and orders through a module.

All the info is fine, the store is working finet, but I can not get in the statistics of "best customers" to show me data prior to migration. I see the data os customers after the migration, but nothing before, ans there is information about 3 years.

I have looked at the tables of BBDD corresponding to clients and orders and I do not see differences between old and new data.

Does anyone out there have faced this problem?

Any ideas to solve it?

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  • 1 year later...
  • 5 months later...

Any solution to this.  Same thing here after migrating to version 1.7.7.2

 

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The problem is that the module looks in the table connections and doesn't find data in the period you are looking for.
It expects a recorded user connection for every order made, but after migration all connections data are lost

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Posted (edited)

try this solution, instead of searching for connection date, search for invoice date

find in file statsbestcustomers.php and comment this line

//Roby    WHERE co.date_add BETWEEN '.$this->getDate()

add these 2 lines

        LEFT JOIN `'._DB_PREFIX_.'orders` o ON o.`id_customer` = c.`id_customer`
        WHERE o.invoice_date BETWEEN '.$this->getDate()
 

Edited by robysoldtamiya (see edit history)

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