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mise à jour impossible

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bonjour tout le monde
j'ai la version et en voulant faire la mise à jour voici le message d'erreur obtenu :

Erreur !
Une ou plusieurs erreurs sont apparues

Error during install/upgrade: Fatal error: Class 'Configuration' not found in /home/onon59/public_html/p/install/xml/doUpgrade.php on line 288

You may have to:

1. Fix the error(s) displayed
2. Put your database backup
3. Modify the file settings.inc.php to put the old version for the line with _PS_VERSION_
4. Restart the upgrade process from the begining

que faire ?
merci à vous car sans votre aide je suis perdu

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