SOLVED Multishop / how move one shop in other Shop Group?

[Puppo]

Hello

I'm using PS 1.6.x with Multishop enabled. Everything is working fine.
We use Point of Sale (POS) Modules for our transactions in our offline store. Works fine.
Online Shop works also fine.

I have activated a second shop (for the new offline store that we will open) so we can have different stock and POS for each store.
Now we like to share the customers between the shops, but the option in our Multishop are greyed out, I can't activat Customer sharing.
Please see the attachment and Treestructure below.

So I have two questions:

1. How can I activate customer sharing when it is greyed out?
2. How can I move a shop in our multishoptree from one Group to a other Group?  -> I have a third shop for B2B and this customers should no be shared.

Thank you for help!
      Mario

PS: sorry for my english. I hope you unerdstand my Questions.

 

Multishop Treestructure at the moment:
B2B Group
       empty

Default Group
      Shop 1
      Shop 2
      B2B Shop

Multishop Goal Treestructure
B2B Group
       B2B Shop

Default Group (Customer Sharing active)
       Shop 1    Online and Offline Shop
       Shop 2   Offline Shop

Edited June 17, 2019 by Puppo
SOLVED (see edit history)

[tuk66]

You don't share orders or customers so I think you can freely move the B2B Shop to another group. Let's assume the B2B Group has ID = 1 (id_shop_group) so open up the ps_shop table and change id_shop_group to 1 for the B2B Shop.

[Puppo]

Thank you tuk66

2. How can I move a shop in our multishoptree from one Group to a other Group?  -> I have a third shop for B2B and this customers should no be shared.

This Questions is answered an problem solved. 

Actual Multishop Tree in DEV Environment looks now like this:

Multishop Treestructure
B2B Group
       B2B Shop

Default Group
       Shop 1    Online and Offline Shop
       Shop 2   Offline Shop

So the first question is still open, how can I activate customer sharing in the default Group? Please see the attachment in my first post. Option for Customer
sharing is not active.

I hope any body can give me some directions how to do that.

Thank you
 

[Puppo]

anyone any Ideas?

[MigrationPro]

Hello,

You won't be able to enable this option once you have registered customers.
There is one way: to change id_shop column in the customers & orders table. You can solve the problem with the following steps:

1) Save your existing shop id somewhere 
2)  set id_shop to null in the  ps_customer and ps_orders   tables
3) now you can change your shop-group setting to share customers and orders
4) set the old shop_id value (step 1) for the ps_customer and ps_orders table

Maybe this way will help you.

[Puppo]

Dear "Migration Pro" :-)

YES!! It really works. I have done like you said and boom, Customers are availebel in both shops. Perfect.

I have done a few tests, but can't find any problems. I will continue to play around and if I still can't find any problems i will do the changes on our live shops (after some Backup) :-)

Thank you for your time!

Sincerely

       Mario

 

[MigrationPro]

Hello Mario,
Great and glad to hear that.
 

Have a nice day