[solved] Email notice failed

[ricebird]

The PS cannot send email notification to customer now.

The log seems mentions that the email template not found....

(sorry that I cannot create an english log file because I have another problem to add english language that I have raised in another post  )

Edited May 25, 2019 by southernstarhk
problem solved (see edit history)

[Solver]

Check if the template exist in mail folder.

Do you override order class or install new modules that hooks to order?

[ricebird]

Just now, farouk38 said:

Check if the template exist in mail folder.

Do you override order class or install new modules that hooks to order?

may i have the path of template?

I do not override order class or install new module recently. But i have translated some wordings by BO and add new currency.

[ricebird]

by the way, where can i change the default language of email template?

 

[ricebird]

25 minutes ago, farouk38 said:

Check if the template exist in mail folder.

Do you override order class or install new modules that hooks to order?

thanks for your hints. I have found /mails folder.

I don't know why the folder name tw changed to hk. I rename it, then solved.

[Solver]

Good.